Intelligent questioning and answering method and system

An intelligent question-answer and question-and-answer technology, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve problems such as inability to obtain better results

Active Publication Date: 2018-06-12
爱因互动科技发展(北京)有限公司
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AI Technical Summary

Problems solved by technology

However, some of the user's questions and the matching question-answer pairs in the dialogue are very short, and some need to be answered after semantic understanding. Traditional information retrieval techniques cannot obtain good results for such questions.

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Embodiment Construction

[0023] The drawings are for illustration only and should not be construed as limiting the invention. The technical solutions of the present invention will be further described below in conjunction with the accompanying drawings and embodiments.

[0024] figure 1 is a schematic block diagram of the intelligent question answering system 100 according to the present invention.

[0025] The following combination figure 1 The intelligent question answering system 100 and its method according to the present invention will be described in detail.

[0026] Such as figure 1 As shown in , the intelligent question answering system 100 of the present invention includes a dialogue engine 101 . The dialogue engine 101 conducts a dialogue with the user, so as to extract / receive the user's question, and finally give a reply to the user's question.

[0027] In addition to the dialog engine 101, the intelligent question answering system 100 of the present invention also includes an analysi...

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Abstract

The invention provides an intelligent questioning and answering method and system. The intelligent questioning and answering system (100) comprises a dialogue engine (101), an analysis module (102), acandidate questioning and answering library (103), a retrieval module (104), a matching module (105) and a reordering module (106), wherein the dialogue engine (101) is used for receiving a questionraised by a user; the analysis module (102) is used for analyzing a user's question; the retrieval module (104) is used for retrieving a questioning and answering pair related to the user's question in the candidate questioning and answering library (103) based on the result of the question analysis of the analysis module (102); the matching module (105) is used for calculating the matching degreevalue between the candidate questioning and answering pair retrieved by the retrieval module (104) and the user's question; and the reordering module (106) is used for comprehensively considering theresulTS obtained by the problem analysis, retrieval and matching, and reorder the candidate questioning and answering pairs according to the service requiremenTS. The dialog engine (101) is further configured to select a reply to the user from the candidate questioning and answering pairs reordered by the reordering module (106).

Description

technical field [0001] The present invention relates to artificial intelligence, more specifically to a robot intelligent question answering method and system. Background technique [0002] The current question-answering robot system is mainly based on the information retrieval framework of search engines, using keywords for retrieval and matching ranking. However, some of the user's questions and the matching question-and-answer pairs in the dialogue are very short, and some need to be answered after semantic understanding. Traditional information retrieval techniques cannot obtain good results for such questions. [0003] Therefore, it is necessary to provide an intelligent question answering system, which can automatically and intelligently answer users' questions through detailed analysis. Contents of the invention [0004] As mentioned above, the purpose of the present invention is to propose an intelligent question answering system, which expands the traditional inf...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/3329G06F16/3332G06F16/3334G06F16/3335G06F16/334G06F16/3344G06F16/338
Inventor 吴金龙王守崑
Owner 爱因互动科技发展(北京)有限公司
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