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Providing services for an information processing system using an audio interface

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
Owner:MICROSOFT TECH LICENSING LLC

Providing menu and other services for an information processing system using a telephone or other audio interface

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
Owner:MICROSOFT TECH LICENSING LLC

Providing menu and other services for an information processing system using a telephone or other audio interface

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
Owner:MICROSOFT TECH LICENSING LLC

Method and system for providing menu and other services for an information processing system using a telephone or other audio interface

InactiveUS20080154601A1Reduce generationStructured and efficient and effectiveSpeech recognitionSpeech synthesisConcatenationInformation handling system
A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
Owner:MICROSOFT TECH LICENSING LLC

Database query handler supporting querying of textual annotations of relations between data objects

An improved command handler (and database system utilizing the improved command handler) interfaces to a datastore storing item data for a plurality of items and bi-directional modifier data, corresponding to a relation between at least one first item and at least one second item, that represents first text characterizing semantics of a relationship of the at least one first item to the at least one second item, and represents second text characterizing semantics of a relationship of the at least one second item to the at least one first item. The command handler operates, in response to receiving a first-type query command that specifies at least one given item, to access the datastore to identify i) at least one related item that is related to the given item, and identify ii) either the first text or the second text characterizing semantics of the relation between the given item and the at least one related item. The command hander returns i) data corresponding to the at least one related item; and ii) data corresponding to the identified first text and or second text characterizing semantics of the relation between the given item and the at least one related item. Preferably, the data returned in response to the first-type query command identifies the at least one related item. and identifies the first text or second text characterizing semantics of the relation between the given item and the at least one related item. In addition, the command handler preferably supports additional commands that retrieve from the datastore information related to specified objects, object types, and relations.The command handler (and database system) of the present invention may be used in a wide assortment of software applications, including enterprise applications (such as e-business applications, supply chain management applications, customer relationship management applications, decision support applications), the file system in operating systems, web browsers, e-mail applications and personal information management applications. Importantly, the command handler (and database system) provides an efficient mechanism to query the organization of the data elements (and the relationships therebetween) stored and accessed in such software applications, in a manner that efficient and readily adaptable to client-server database systems or other distributed database systems.
Owner:REVELINK

View navigation for creation, update and querying of data objects and textual annotations of relations between data objects

A method (and corresponding database system) for displaying in a view window information characterizing semantics of relations between objects. For each given relation between at least one subject object and at least one direct object, bi-directional modifier data is stored that represents first text characterizing semantics of a relationship of the at least one first object to the at least one second object, and represents second text characterizing semantics of a relationship of the at least one second object to the at least one first object. In response to predetermined user input associated with an object node displayed in the view window, a set of relations whose at least one subject object or at least one direct object is associated with the object node is identified. For at least one relation in the set of relations, the view window is updated to include a second node comprising a graphical representation of: the first text of the given relation in the event that the given object is a subject object in the given relation, or the second text of the given relation in the event that the given object is a direct object in the given relation. The second node may be a relation node associated with a given relation, or a mixed node associated with a relation-type pair. In response to predetermined input with a second node, the second node may be expanded to identify and display one or more object nodes (identifying direct object(s) of relations derived from expansion of a subject object associated therewith or identifying subject object(s) of relations derived from expansion of a direct object associated therewith). Preferably, this expansion routine is recursive in nature.The method (and database system) of the present invention may be used in a wide assortment of software applications, including enterprise applications (such as e-business applications, supply chain management applications, customer relationship management applications, decision support applications), the file system in operating systems, web browsers, e-mail applications and personal information management applications. Importantly, the method (and database system) provides an easy, user friendly and efficient mechanism to define, view and query the organization of the data elements (and the relationships therebetween) stored and accessed in such software applications, in a manner that conveys the real-world meaning of such relationships.
Owner:REVELINK

Automotive adsorption heat pump

An adsorber unit has an outer shell, a plurality of internal tubes extending through the shell for carrying heat transfer fluid, each tube having outwardly projecting fins along its entire length, and a solid adsorbent material in the shell surrounding the tubes such that the fins project into the adsorbent material, the fins being of a material (e.g., metal) of higher thermal conductivity than the adsorbent material. Metal wool loosely packed inside the tubes, or internal radial fins swaged into the tubes, increase internal surface area thereby enhancing convective heat transfer. Metal wool loosely packed between the external fins, or fine wire metal coils lightly squeezed between the external fins, further increase external surface area of the heat exchanger in contact with the adsorbent thereby enhancing contact heat transfer. Performance is enhanced because the external fins and wool or wire coils transport heat more efficiently to all regions of the adsorbent, and permit less non-adsorbent heat exchanger material (e.g., metal) to be used for a given amount of adsorbent. Two or more such units are used in an adsorption heat pump. This design utilizes existing components (e.g., shell-&-tube heat exchanger, internally and externally finned tubing, and metal wool or wire coils) in a novel manner heretofore untried. In one exemplary embodiment, automobile air conditioning, exhaust heat is used to power such an air conditioner. The significant additional power used by the mechanical compressor of an automobile (12%-17% during commuting for subcompact to midsize cars) can be nearly eliminated by powering the air conditioner with otherwise wasted exhaust heat. The adsorbent is heated and cooled by light oil (called Heat Transfer Fluid, HTF) which in turn is heated and cooled by exhaust and fresh air. Such indirect heating and cooling achieves the required efficiency, and allows using phase change material (e.g., wax) to store and therefore fully utilize exhaust heat. A refrigerant reservoir is included which provides immediate cooling after start-up of a cold engine, while the exhaust system and heat pump are still heating up in order to start pumping refrigerant. Eliminating the mechanical compressor increases fuel mileage by 14-18% for midsize, compact, MS and subcompact cars, or 4.6-6.0% annually, given a four-month cooling season.
Owner:LAMBERT MICHAEL A +1
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