Multilingual order processing system and method thereof

Abstract

The invention discloses a multi-language order processing system and a method thereof. The multi-language order processing system comprises a server, more than one retail terminal device, more than one user terminal device, a network and a network router, wherein the server is respectively connected with the retail terminal devices and the user terminal devices through the network and the network router to carry out communication and transmission; clients, guests, employees and managers can use respective preferred languages to obtain order and bill information. The multi-language order processing system can simultaneously manage the information at different places, and controls the different client terminals, printer groups and order and bill information. The information transmission between the modules can be implemented by using a wireless network or a wired network. The multi-language order processing system and the method realize the positive interaction between people and the system, and accord with the habits of people; misunderstanding and barriers between people of a variety of languages are reduced; the process is simplified, and efficiency and benefit are increased.

Description

technical field [0001] The invention belongs to order processing technology, in particular to a multilingual order processing system and method thereof. Background technique [0002] The restaurant ordering system has been applied as a modern management tool. For example, patent application AU2013100209A4 describes a consumer-operated food and drink ordering and integrated payment system, through which the consumer's own device that can access the network authorizes access to the merchant's system through the network for consumption payment. A wide area network is recommended, and customer service location selection will rely on geolocation services. This approach focuses on customer-owned network access hardware devices. [0003] Another patent, GB2488660A, describes an electronic food ordering system consisting of mobile client terminals used by customers, a central processing unit (application server), and retail terminal equipment (such as printers and screens), includ...

AI Technical Summary

Problems solved by technology

There are the following technical problems in this patent application: First, there is no description of the terminal equipment of the relevant retailer, and only the concept of a printer or a screen is proposed

Second, there is no way to propose a multi-dimensional configuration of the retailer's terminal equipment, which cannot reduce communication confusion among staff and between staff and customers, and affect the sales process, which is multilingual in economic globalization and multiculturalism. The environment is a technical problem that needs to be solved urgently

Furthermore, while the prior art describes a restaurant ordering system, the technology does not extend to e.g. retailers using the same model (e.g. UK-based retailer Argos, whose model is a purely catalog-based store)

The above-mentioned patented technology does not realize the interaction between employees and customers in different languages ​​in the actual process

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