The inventive
system provides real-time commercial services to users of mobile communication devices (MCDs) over a
wireless communication network utilizing the
short message service protocol (SMS). The inventive
system establishes a dialog with a user of an MCD utilizing SMS to present the user with commercial service options and to allow the user to quickly and easily purchase the services by sending minimal SMS responses during the dialog process. Preferably, prior to utilization of the inventive
system, the user subscribes with a
service provider to pre-arrange
payment options for purchased services, to provide information helpful in tailoring offered services and service options to the user, and optionally to receive enhanced services (such as discounted and / or last minute offers, etc.). Utilization of the inventive system occurs in three phases: trigger, purchase and claim. During the trigger phase (user or
service provider initiated), the service to be purchased is selected. During the purchase phase, the user selects the grade and quantity of services to be purchased and authorizes
payment which is processed by the
service provider and thereafter receives a unique service code. During the claim phase, the user presents the service code at the
service location, which is then verified using a local terminal, and the service is then delivered to the user. The inventive dialog process can be advantageously and readily configured for a wide variety of commercial services, including, but not limited to entertainment site admissions and travel.