Method for performing business expansion service handling of power interactive service terminal based on electronic signature technology

Abstract

The invention relates to the field of power services, and particularly relates to a method for performing business expansion service handling of a power interactive service terminal based on an electronic signature technology. The method comprises the following steps: (1) authenticating identity: an electricity customer entering the homepage of a power self-help service system on the power interactive service terminal, selecting a service option to be handled, then entering an identity authentication link, and putting the identity card on an authentication module of the terminal for acknowledging; wherein if the authentication fails, the system will prompt information (you are not qualified for service acceptance, please contact servicers); if the authentication succeeds, the system stores customer information and enters next operation procedure; (2) submitting and scanning materials; (3) applying a service; (4) acknowledging an electronic signature; and (5) submitting information. The method fulfills the purpose of automatically processing marketing business expansion service handling procedures by using the power interactive service terminal. By introducing the electronic signature technology, the consumption of massive paper forms is reduced, the consumption of resources is reduced, and unnecessary loss caused by damage or loss of paper is effectively avoided.

Description

technical field [0001] The invention relates to the field of electric power services, in particular to a method for electric power interaction based on electronic signature technology and service terminal industry expansion and installation business acceptance method. Background technique [0002] The term meanings in the present invention are as follows: [0003] Electricity customer: The organization or individual that establishes a power supply relationship with the power supply company in accordance with the law is called a power customer, referred to as a user, and different electricity addresses are regarded as different users. [0004] Business expansion and installation: Accept customers' applications for electricity use, and formulate safe, economical and reasonable power supply plans based on the needs of customers for electricity use and in combination with the status of the power supply network. Determine the investment in power supply projects, organize the des...

AI Technical Summary

Problems solved by technology

[0009] (1) It is necessary to fill in paper documents when handling business, which consumes a lot of paper, and the paper is easy to be damaged or lost, causing unnecessary losses;

[0010] (2) According to the record information such as customer information manually filled in on paper documents, the workload of data sorting and entry in the system is very heavy, and information errors are prone to occur

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