Method for realizing audio fault self-diagnosis of H.248 protocol of home gateway
A home gateway and self-diagnosis technology, which is applied in the field of computer communication, can solve problems such as time-consuming and labor-intensive, voice faults cannot be processed in time, and technical details are unclear, and achieve the effect of rapid acquisition
Active Publication Date: 2016-08-17
FENGHUO COMM SCI & TECH CO LTD
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Problems solved by technology
[0003] At present, in the process of engineering testing and service opening, some voice failures caused by environmental factors often occur, and because the engineering operation and maintenance personnel are not clear about the specific technical details, sometimes they need to contact technical support or R&D personnel for simple failures It takes multiple information captures to confirm the solution, which is time-consuming and labor-intensive, resulting in voice failures that cannot be processed in a timely manner
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[0052]In view of the fact that the current telecom operators provide fixed-line services to home users basically through the home gateway, the present invention collects the H.248 voice program in operation by creating an independent H.248 fault self-diagnosis program on the basis of the home gateway application software. Various key information (that is, key events), and based on the experience of dealing with common engineering faults as a reference, the built-in logic classifies and analyzes key events, gives fault causes and processing suggestions, and then through the user interface or other understandable methods The translation is presented to the engineering operation and maintenance personnel, so as to quickly process the fault. It can be seen that the application premise of the present invention is that the user has opened the VOIP service using the H.248 protocol.
[0053] The present invention will be described in detail below in conjunction with the accompanying dr...
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This invention discloses a method for realizing audio fault self-diagnosis of an H.248 protocol of a home gateway. The method specifically comprises the following steps: establishing an independent H.248 fault self-diagnosis program in the home gateway, and interacting with an H.248 audio program in a manner of inter-process communication; classifying and filtering each key event by the H.248 fault self-diagnosis program, establishing corresponding state machines according to the types of the events to perform diagnosis and analysis for each type of events, and recording diagnosis results on diagnosis linked lists of corresponding types; on a user interface, acquiring and outputting fault recording information to the user interface to display by the H.248 fault self-diagnosis program according to the user requests. The method provided in the invention does not increase the hardware cost, has little influence to the existing audio function, and outputs the fault diagnosis results in simple languages so that engineers can quickly acquire the fault reason and handle the fault in time.
Description
technical field [0001] The invention relates to the technical field of computer communication, in particular to a method for realizing the home gateway H.248 protocol voice fault self-diagnosis. Background technique [0002] A home gateway is an intelligent access device for home users, small shops, and small businesses that was born with the concept of a home network. The H.248 protocol is a common voice protocol used by the voice function of a home gateway. [0003] At present, in the process of engineering testing and service opening, some voice failures caused by environmental factors often occur, and because the engineering operation and maintenance personnel are not clear about the specific technical details, sometimes they need to contact technical support or R&D personnel for simple failures It takes a lot of information capture to confirm the solution, which is time-consuming and labor-intensive, resulting in voice failures that cannot be dealt with in a timely mann...
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IPC IPC(8): H04L12/24
Inventor 孙成芳张涛周海平
Owner FENGHUO COMM SCI & TECH CO LTD