Waiting number guidance system and guiding method

Abstract

The present invention is a waiting number guidance system in which a business operator terminal provided with a near field communication (NFC) module and a client terminal provided with an NFC module are connected through a server, and when the client terminal is tagged to the business operator terminal such that the business operator terminal reads unique information of the client terminal through NFC, the business operator terminal activates one among a plurality of deactivated waiting numbers and provides the activated waiting number to the client terminal, the client terminal receives the waiting number, and the client terminal, which has received the waiting number, is tagged to the business operator terminal so as to deactivate the corresponding number in the business operator terminal, thereby completing a waiting number guidance. The waiting number guidance system according to the present invention can minimize costs required for constructing the system.

Description

technical field [0001] The present invention relates to a queuing number guidance system, and in more detail, relates to a queuing number guidance system and a guidance method in a new manner in which a personal portable terminal can be used as a queuing number guidance system. Background technique [0002] Generally speaking, in places such as banks, government offices, cafes, etc. that handle public business for the general public (hereinafter referred to as 'public places'), in order to maintain order and conduct business quickly and smoothly, according to the customer's visit Distribute numbered papers (for example, sequential tickets with queuing numbers) in order, and process corresponding business in the order of the number on which the order is recorded, or pass another terminal to the customer and call the customer through the terminal if it is the customer's turn . At this time, the number recorded on the serial ticket is displayed by an electro-optical panel or t...

AI Technical Summary

Problems solved by technology

However, in the state where the acceptance of the queuing order ticket has been ensured by the prior art as described above, it is necessary to continuously watch the electro-optic board provided in the public place and confirm whether the number recorded on the own order ticket has been displayed, and must hold the The terminal provided by the corresponding unit, so it is difficult for customers to move elsewhere or deal with other businesses during the queuing process

In addition, additional electronic equipment such as electro-optical panels and vibrating bells must be provided, so there is a problem of increased initial installation costs

In addition, since paper-based reception queue tickets must be issued, there arises a problem that a lot of maintenance and management costs are required for the supply of consumables such as paper and ink.

In addition, for past users who used terminals for guiding queuing numbers, there was a problem of inconvenience and cost due to the need for storage and management

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