Method and device for answering incoming calls

Abstract

The present invention provides a method for answering incoming calls, which includes the following steps: step 101, when the terminal receives an incoming call, the voice assistant automatically connects the incoming call; step 103, the voice assistant records the incoming number and / or incoming call according to the preset slot The voice content of the number, fill in the relevant content into the slot value corresponding to the preset slot, and have a dialogue with the caller number. This method can realize the function of the voice assistant to intelligently process incoming calls. The voice assistant can conduct multiple rounds of intelligent dialogues with the calling number, obtain the intention of the calling, and answer the questions of the calling number as needed, so that the calling user can be answered in time for some matters that need to be dealt with urgently. Help users solve harassing calls, improve the humanization of smart calls, and improve user experience.

Description

technical field [0001] The invention relates to the technical field of communications, in particular to a method and device for answering incoming calls. Background technique [0002] At present, when a mobile terminal receives an incoming call and it is inconvenient for the user to answer it, it responds to the incoming call through a pre-recorded voice, and records the content of the incoming call, or communicates with the incoming call through a fixed question and answer mode, and obtains the call intention of the incoming call number. On the one hand, these two methods cannot accurately obtain the user's call intention, and require the user to talk to the caller number again. On the other hand, the question-and-answer method is relatively mechanical, lacks intelligence, and the user experience is poor. [0003] In addition, in recent years, users' personal information has been leaked seriously and has been obtained by many businesses or individuals, and they often receiv...

AI Technical Summary

Problems solved by technology

[0002] At present, when a mobile terminal receives an incoming call and it is inconvenient for the user to answer it, it responds to the incoming call through a pre-recorded voice, and records the content of the incoming call, or communicates with the incoming call through a fixed question and answer mode, and obtains the call intention of the incoming call number. On the one hand, these two methods cannot accurately obtain the user's call intention, and the user needs to talk to the caller number again; on the other hand, the question-and-answer method is relatively mechanical, lacks intelligence, and the user experience is poor

[0003] In addition, in recent years, users' personal information has been leaked seriously, and has been obtained by many businesses or individuals, and they often receive various sales calls or harassing calls, which brings inconvenience to users

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