Electric power customer service big data decision support system

A decision support system and big data technology, applied in the field of electric power customer service big data decision support system, can solve the problems of in-depth mining and comprehensive utilization of power distribution data in the primary stage

Inactive Publication Date: 2019-08-23
GUANGZHOU POWER SUPPLY CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In terms of power grid, with the large-scale promotion and application of smart meters and the lean management of the power grid, the data of power distribution and consumption is growing explosively. However, the deep mining and comprehensive utilization of large-scale data value of power distribution and consumption data is still in its infancy

Method used

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  • Electric power customer service big data decision support system
  • Electric power customer service big data decision support system
  • Electric power customer service big data decision support system

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Experimental program
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Embodiment 1

[0074] see figure 1 , figure 1 It is a schematic structural diagram of an electric customer service big data decision support system disclosed in an embodiment of the present invention. Such as figure 1 As shown, the system may include a control module, a big data platform module, a data integration and governance module, a basic application module, an advanced application module, and a system management module. The control module is used to control the big data platform module, the data integration and governance module, The basic application module, the advanced application module and the system management module perform corresponding operations, among which:

[0075] The big data platform module is used to store massive power customer service data, and query the target power customer service data from the massive power customer service data according to the query request; and provide a visual management interface, integrate various components and provide expansion and upg...

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Abstract

The invention discloses an electric power customer service big data decision support system. The system comprises a control module, a big data platform module, a data integration and treatment module,a basic application module, a high-level application module and a system management module, and the control module is used for controlling the big data platform module, the data integration and treatment module, the basic application module, the high-level application module and the system management module to execute corresponding operation. Therefore, by implementing the embodiment of the invention, the electricity utilization rule and market behavior of a client can be discovered in vast quantities of power distribution and utilization data; and related business requirements of all-aroundcustomer service system support, fine decision of power grid operation, expansion of emerging business and reform support of the power market are met by combining power marketing management requirements, enterprise informatization management requirements and driving of power reform and new form of the power market.

Description

technical field [0001] The invention relates to the technical field of big data decision-making, in particular to a big data decision support system for electric power customer service. Background technique [0002] At this stage, we are facing the transformation from the IT era to the DT era. Big data technology is widely used. With its excellent data analysis, extraction and mining capabilities, big data technology has brought a huge impact on economic and social development, and also put forward new ideas for enterprise informatization construction. higher requirements. In terms of power grid, with the large-scale promotion and application of smart meters and the lean management of the power grid, the data of power distribution and consumption is growing explosively. However, the deep mining and comprehensive utilization of large-scale data value of power distribution and consumption data is still in its infancy . For this reason, some power grid companies (such as Chin...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00G06Q30/02G06Q50/06
CPCG06Q30/01G06Q30/0201G06Q50/06G06F16/2465
Inventor 袁超梁哲辉潘淑君苏志鹏曾宪毅吴峰李紫楠周纯邱朝明刘巍琳张静孙煜华吴永欢顾安朋范晨林恒毅
Owner GUANGZHOU POWER SUPPLY CO LTD
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