Conversation robot secretary answering system and use method

Abstract

The invention provides a conversation robot secretary answering system. The system comprises a data communication network, an information server based on a cloud computing platform, a voice-text conversion server, an identity authentication server, a mobile phone communication network and a gateway, the data communication network is connected with the information server based on the cloud computing platform and the mobile phone communication network through the gateway. The information server based on the cloud computing platform is connected with the voice-text conversion server and the identity authentication server through the data communication network, and the mobile phone communication networks are connected in parallel. The using method comprises the six steps of hardware networking, data backup, communication principle setting, communication operation, data revision and system expansion. On one hand, comprehensive and efficient marking and interception of illegal calls threatening communication security can be effectively realized, and on the other hand, effective security protection can be performed on communication data of a telephone user.

Description

technical field [0001] The invention relates to a call robot secretary answering system and a using method, which belong to the technical field of telephone communication. Background technique [0002] At present, the telephone is one of the important tools for information exchange, and it is used in a huge amount. While it greatly facilitates the exchange of information in daily work, it also causes serious damage to telephone users due to factors such as phone number leakage, such as fraudulent calls and advertising sales calls. The harassment has seriously affected the flexibility, reliability and convenience of the use of telephone equipment. In response to this problem, although a method of adding a blacklist to mobile phone communication numbers has been developed and a special method such as advertising and fraud for telephone numbers has been developed. Although the marking method can prevent some phone harassment to a certain extent, due to the huge number of phone ...

AI Technical Summary

Problems solved by technology

[0002] At present, the telephone is one of the important tools for information exchange, and it is used in a huge amount. While it greatly facilitates the exchange of information in daily work, it also causes serious damage to telephone users due to factors such as phone number leakage, such as fraudulent calls and advertising sales calls. The harassment has seriously affected the flexibility, reliability and convenience of the use of telephone equipment. In response to this problem, although a method of adding a blacklist to mobile phone communication numbers has been developed and a special method such as advertising and fraud for telephone numbers has been developed. Although the marking method can prevent some phone harassment to a certain extent, due to the huge number of phone numbers, it is impossible to identify a large number of unfamiliar phone numbers through the current method, so it is impossible to effectively identify and eliminate all kinds of harassing calls , while causing poor convenience and security of telephone use, it is also very easy to cause important calls to be missed, and there is currently no effective solution to this problem

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