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Equipment maintenance order dispatching automatic processing system and processing method thereof

An automatic processing and maintenance-oriented technology, applied in data processing applications, instruments, resources, etc., can solve the problem that equipment maintenance companies cannot monitor maintenance masters and maintenance processes, so as to reduce operating costs, improve work efficiency, and realize monitoring and management Effect

Pending Publication Date: 2019-11-05
广东立升数字技术有限公司
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AI Technical Summary

Problems solved by technology

[0011] In order to overcome the deficiencies of the existing technology, the present invention provides an intelligent equipment maintenance system for the defect that the equipment maintenance company cannot monitor the maintenance master and the maintenance process after receiving the order

Method used

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  • Equipment maintenance order dispatching automatic processing system and processing method thereof
  • Equipment maintenance order dispatching automatic processing system and processing method thereof

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Embodiment Construction

[0037] In order to make the object, technical solution and technical effect of the present invention clearer, the present invention will be further described below in conjunction with specific embodiments. It should be understood that the specific embodiments and related drawings described here are only used to explain the present invention, not to limit the present invention.

[0038] refer to figure 1 , The present invention provides an automatic processing system for equipment maintenance dispatch, including a client terminal, an operation platform and an engineer terminal.

[0039] A client terminal, the client terminal can be a mobile smart phone, a tablet computer or a desktop computer. Specifically, the APP of this system is installed on the client terminal. The user first logs in to the APP software of this system, and registers through the user interface to register the user name, user address, device name, device manufacturer, device model, device purchase date and...

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Abstract

The invention provides an equipment maintenance order sending automatic processing system, which comprises a client terminal used for creating equipment maintenance order data, carrying out payment operation on the equipment maintenance order data, selecting a corresponding financial service item for payment according to requirements during the payment operation, and sending the equipment maintenance order data to an operation platform; an operation platform used for receiving and storing the equipment maintenance order data created by the client terminal, dispatching a maintenance engineer according to the equipment maintenance order data and informing a client of order dispatching; and an engineer terminal used for an engineer to receive or refuse the order sent by the operation platform, generate an equipment detection record, a fault record and a maintenance scheme record and send data to the operation platform, and meanwhile, the operation platform quotes maintenance according tothe received maintenance scheme record and sends the quoted maintenance to the client terminal; a client completes payment through the client terminal, an engineer maintains or appoints the next door-to-door service time, and then maintenance is carried out.

Description

technical field [0001] The present invention relates to the technical field of equipment maintenance systems, in particular to an automatic equipment maintenance order processing system and a processing method thereof. Background technique [0002] With the development of science and technology, the era of Industry 4.0 has arrived. Machinery and equipment gradually replaced workers and became the main force of production. Mechanical equipment is also becoming more and more complex and sophisticated. After the mechanical equipment is damaged, professional equipment maintenance personnel are usually required to repair it. The current conventional practice is that the customer calls the equipment maintenance company, and the equipment maintenance company sends a maintenance master to repair it. This method of dispatching maintenance masters has the following defects: [0003] 1. The maintenance master is far away from the customer's location and cannot arrive at the scene i...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/00
CPCG06Q10/06311G06Q10/20
Inventor 何昌
Owner 广东立升数字技术有限公司
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