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Order processing system

A technology of orders and order numbers, applied in the system field of order processing, can solve problems such as large manpower, rigidity, and affecting customer experience, and achieve the effects of saving labor, preventing arbitrage behavior of dismantling orders, and ensuring customer experience

Pending Publication Date: 2020-07-31
BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0013] AManual observation: the efficiency of manual processing is relatively low, especially when the order quantity is huge, it requires a lot of manpower
[0014] B system interception: ①These conditions are too rigid, and some normal orders of non-malicious customers may be automatically deleted or delayed delivery, which affects customer experience; ②There are loopholes in these restrictive conditions, such as using multiple accounts to purchase, a small number of multiple purchases Wait

Method used

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Examples

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Embodiment Construction

[0027] Exemplary embodiments of the present invention are described below in conjunction with the accompanying drawings, which include various details of the embodiments of the present invention to facilitate understanding, and they should be regarded as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

[0028] The hardware devices to be used in this embodiment are mainly remote servers and off-site terminal devices of the e-commerce operator. figure 1 is a schematic diagram of a system for processing orders according to an embodiment of the present invention. Such as figure 1 As shown, the system for processing orders established by the e-commerce server mainly includes...

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PUM

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Abstract

The invention provides a system for processing orders, which can effectively prevent order splitting and profit making behaviors in electronic commerce, saves manpower and does not influence customerexperience. The system for processing the order comprises a main donation relation subsystem which is used for correspondingly recording a main commodity order number and a gift order number after order splitting and checking whether the received order number is the recorded main commodity order number or not; an order transaction subsystem which is used for requesting the main donation relation subsystem to check whether the cancelled order is a recorded main commodity order number or not under the condition of receiving order cancelling information sent by a client; if yes, outputting the data of a first human-computer interface, wherein the first human-computer interface is used for presenting first prompt information to prompt a client that the main commodity order and the gift order are to be canceled at the same time, so the client confirms or cancels the order canceling operation.

Description

[0001] This application is a divisional application with application number 201410608575.1, application date November 3, 2014, and title of the invention "Method and System for Processing Orders and Terminal Device". technical field [0002] The invention relates to the field of computer technology, in particular to a system for processing orders. Background technique [0003] With the rapid development of e-commerce, online sales have become an important sales channel. In order to attract more customers to buy goods, promotional activities are becoming more and more abundant. A problem that stands out. [0004] When merchants use gifts to promote the main product, there may be situations where the gift and the main product are not in the same warehouse. The general practice of the e-commerce system is to split the order of the gift and the main product into two orders. At this time, some malicious customers are provided with an opportunity to split orders for arbitrage. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G06Q30/02G06Q30/00G06Q10/08
Inventor 李俊鸿刘惠婷
Owner BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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