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Client clue sharing method and system, computer and readable storage medium

A technology for sharing systems and customers, applied in the Internet field, can solve problems such as inability to provide services to customers, and sales staff being unfamiliar with customers.

Pending Publication Date: 2021-04-27
BEIJING MININGLAMP SOFTWARE SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, it is unavoidable for enterprises to have sales staff who ask for leave, resign, and new recruits, etc., which will lead to the situation that sales staff are not familiar with customers, resulting in the inability to provide customers with better services

Method used

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  • Client clue sharing method and system, computer and readable storage medium
  • Client clue sharing method and system, computer and readable storage medium
  • Client clue sharing method and system, computer and readable storage medium

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Embodiment Construction

[0043] In order to make the purpose, technical solutions and advantages of the application clearer, the application will be described and illustrated below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application. Based on the embodiments provided in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0044]Obviously, the accompanying drawings in the following description are only some examples or embodiments of the present application, and those skilled in the art can also apply the present application to other similar scenarios. In addition, it can also be understood that although such development efforts may be complex and lengthy, for those of ordinary skill in the art rel...

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PUM

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Abstract

The invention relates to a client clue sharing method and system, computer equipment and a computer readable storage medium, and the client clue sharing method comprises: a client information obtaining step which is used for obtaining the message data generated by the message dialogue between a client and an exclusive service person, and the role data generated by the execution operation of a client role, and taking same as client information; a client clue obtaining step for extracting a client clue based on the client information, the client clue further comprising attribute information, a behavior track and interest distribution; and a client clue sharing step for pushing and displaying the client clue to the corresponding exclusive service personnel, so that the exclusive service personnel can know the client in real time. According to the invention, the client clues are extracted and shared, so that the problem that service personnel are unfamiliar with clients in the prior art is solved.

Description

technical field [0001] The present application relates to the field of Internet technology, in particular to a method, system, computer equipment and computer-readable storage medium for sharing customer leads. Background technique [0002] With the development of information technology, the way salesmen communicate with customers is constantly changing. In the beginning, when sales were expanding customers, they exchanged business cards, and then entered the business card information into their mobile phones or the customer system of the enterprise. However, there may be cases where the business card was not entered in time and the business card was lost, which is likely to cause the loss of customers. Later, with the birth of communication software such as WeChat, the communication between sales and customers became more convenient, and it also solved the problem of untimely update and loss of exchanged business cards. However, it is unavoidable for enterprises to have sa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02H04L12/58
CPCG06Q30/0201G06Q30/0203H04L51/04
Inventor 王少鹏候彩云
Owner BEIJING MININGLAMP SOFTWARE SYST CO LTD
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