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147 results about "Service worker" patented technology

Automatic order sending system with intelligent matching function

The invention discloses an automatic order sending system with an intelligent matching function, and the system comprises a data collection module which is used for collecting customer information, order information, service personnel information, and environment information; the data acquisition module is connected with a plurality of data sources, and obtains customer information such as basic information, historical order data, consumption habits and preferences of customers through an interface protocol; order information such as the type, the amount, the time, the emergency degree and the special requirement of the order is acquired; and service personnel information such as skill level, working experience, working time arrangement and service area preference of the service personnel is obtained. According to the automatic order sending system with the intelligent matching function provided by the invention, the technical aspect of the automatic order sending system with the intelligent matching function is remarkably improved. Through multi-dimensional data acquisition, the system can obtain more comprehensive and accurate information, and a solid data basis is provided for intelligent matching.
Owner:XIAMEN GONGWOHUO TECHNOLOGY CO LTD

Inference type dialogue response method and system based on large model and storage medium

The invention discloses an inference type dialogue response method and system based on a large model, and a storage medium, relates to the technical field of service consultation dialogue response, and solves the problems that the existing service consultation dialogue response is generally relatively simple, lacks an active inquiry strategy, only can be passively responded and cannot simulate a questioning mechanism of service personnel, and the service consultation dialogue response cannot be simulated. The technical problems of insufficient suggestion judgment accuracy and high misjudgment rate caused by difficulty in comprehensively and accurately collecting the conditions of the demanders in the prior art are solved. The method comprises the steps of obtaining voice data of a demander for service consultation; the method comprises the steps of performing feature extraction on voice input data to obtain condition feature data; inquiring the demander through a pre-trained condition inquiry model based on the condition characteristic data to obtain judgment data; matching from a historical consultation database based on the condition feature data and the judgment data to obtain a reasoning target; and feeding back a judgment suggestion to the demander based on the reasoning target, thereby solving the technical problem.
Owner:ANHUI DIGITAL TECHNOLOGY CO LTD

Vehicle fault after-sales service method and device, storage medium and electronic equipment

The invention provides a vehicle fault after-sales service method and device, a storage medium and electronic equipment, and is applied to the technical field of after-sales services, and the method comprises the steps: obtaining a fault after-sales request sent by diagnosis equipment; when the fault after-sales request is a tire pressure monitoring system fault diagnosis request, vehicle diagnosis data of a vehicle is obtained through diagnosis equipment, and a target after-sales service person is determined in all after-sales service persons through a recommendation algorithm; and pushing the fault after-sales request and the vehicle diagnosis data to a target after-sales service worker, so that the after-sales service worker uses the vehicle diagnosis data to remotely assist a customer in performing tire pressure detection system fault diagnosis on the vehicle. The fault after-sales request is sent through the diagnosis equipment, the after-sales service system quickly responds to the fault after-sales request, the response time of after-sales service is shortened, vehicle diagnosis data are provided at the first time through the diagnosis equipment, accurate data are provided for after-sales service personnel, the diagnosis work difficulty of the after-sales service personnel is reduced, and the diagnosis accuracy is improved.
Owner:LAUNCH TECH CO LTD

Domestic service platform order sending system based on Internet technology

The invention discloses a housekeeping platform order sending system based on the Internet technology, and relates to the technical field of housekeeping management systems, the housekeeping platform order sending system comprises a user side and a server side which are used for users and service personnel to place orders and receive orders, and a multi-dimensional portrayal module which is based on the relevant information of the service personnel and is used for sending the orders to the user side and the server side. And the multi-dimensional order sending module is used for processing and analyzing service requirements input by the user by adopting a natural language, extracting implicit requirements except for basic service types, time and places, and generating requirement feature vectors of the user, and is used for carrying out side portrait evaluation on service personnel and carrying out side portrait evaluation on the user according to housekeeping order information of the user as the same, and the multi-dimensional order sending module is used for processing and analyzing the service requirements input by the user by adopting a natural language, and can be used for extracting implicit requirements and generating requirement feature vectors of the user. Through the multi-dimensional portrait module, side portrait evaluation is carried out on service personnel from multiple aspects such as personality, capability, service evaluation, order completion degree, skill and education background, the problem of inaccurate matching caused by single index in a traditional order dispatching mode is avoided, and the order dispatching efficiency and the service quality are improved.
Owner:ZHENGZHOU SHIKONG SUIDAO INFORMATION TECH CO LTD

Intelligent distribution system based on deep learning and dynamic resource scheduling

The invention discloses an intelligent distribution system based on deep learning and dynamic resource scheduling, and relates to the technical field of resource scheduling. Comprising the steps of 1, creating an intelligent distribution system, 2, integrating an NLP engine through a user request analysis module, carrying out intention recognition and semantic analysis on a user request, extracting a service type and related parameters, carrying out triple positioning by fusing GPS / base station / Wi-Fi, and obtaining user position information, and 3, constructing a service personnel digital portrait library through a dynamic resource management module, 4, calculating the geographic proximity of candidate service personnel and the user position through an intelligent matching module by adopting a Manhattan distance formula, training an LSTM neural network based on historical service data by utilizing a service quality prediction model, and obtaining the current position and the moving speed of the service personnel through the LSTM neural network; and step 5, obtaining user service evaluation data through a feedback module, triggering a service quality prediction model to perform retraining, and outputting a service quality prediction value in the confidence interval, generating a real-time comprehensive priority according to the geographic proximity, the service quality prediction value and the service emergency degree, and recommending services according to the comprehensive priority, and step 5, obtaining user service evaluation data through the feedback module, and triggering the service quality prediction model to perform retraining. And updating the service personnel digital portrait library by adopting an incremental learning strategy.
Owner:JIANYUE (SHANDONG) INFORMATION TECH CO LTD

Household service supply and demand intelligent docking management method and system based on big data analysis

The invention provides a household service supply and demand intelligent docking management method and system based on big data analysis. The method comprises the following steps: collecting original data; processing and splicing the family structure information and the historical order information to obtain a comprehensive feature vector, and inputting the comprehensive feature vector into a multi-layer perceptron to obtain a life cycle stage vector; projecting the life cycle stage vector to a space consistent with a preference vector to obtain a stage service mask; carrying out dimension-by-dimension multiplication operation on the stage service mask, the preference vector and the attention weight to obtain a preference fusion vector; constructing a first service capability vector for each service staff, and reconstructing the preference fusion vector and the service capability vector to obtain a second service capability vector; and calculating an average value to obtain a comprehensive score, sorting the comprehensive scores of all candidate service personnel according to a score descending order, and finally selecting the candidate service personnel with the highest comprehensive score and meeting a threshold condition as an order sending object.
Owner:GUANGZHOU NO 1 HOUSEKEEPING TECH CO LTD

High-speed rail business travel service personnel scheduling method based on data analysis

The invention discloses a high-speed rail business travel service personnel scheduling method based on data analysis, and relates to the technical field of personnel scheduling management. Comprising the following steps: data acquisition and integration: acquiring high-speed rail station operation data, passenger information, service personnel information and environment data; streaming data processing and space-time alignment are carried out on the collected data, and a dynamic main data matrix is constructed; service demand prediction: extracting passenger multi-dimensional features from the dynamic main data matrix, and generating passenger multi-dimensional feature tags; and performing bimodal demand prediction based on the passenger multi-dimensional feature tag in combination with the environmental data to obtain an initial passenger service demand. According to the invention, through establishing the bimodal service demand prediction method, extracting the multi-dimensional features of the passengers, combining environment data and predicting the demands of the passengers, passive response is converted into active prediction, the response speed is accelerated, the waiting time of the passengers is reduced, and the service quality and efficiency are improved.
Owner:BEIJING YUETU TRAVEL NETWORK TECHNOLOGY CO LTD

Household service system

The invention belongs to the technical field of housekeeping service, and discloses a housekeeping service system which comprises a user system module, a service management module, an order scheduling module and an evaluation risk control module. The user system module supports hierarchical authentication and authority distribution of clients, service personnel and administrators, and generates portrait label drive matching based on behavior data of the clients and the service personnel; the service management module constructs a secondary classification system, and adopts an intelligent recommendation engine driven by a fusion collaborative filtering algorithm and a deep learning algorithm to carry out household service project recommendation; the order scheduling module optimizes a service process by using order period management and an intelligent matching engine; and the evaluation risk control module ensures the justice of service quality monitoring and a credit system through a two-way evaluation mechanism and abnormal evaluation detection. The household service supply and demand matching efficiency can be improved, the service standard is optimized, the credit system is perfected, and a decision basis of data support is provided for large-scale operation.
Owner:WUHU JINCHEN HOUSEKEEPING SERVICE CO LTD

Information recommendation method and device, storage medium and program product

The embodiment of the invention provides an information recommendation method and device, a storage medium and a program product. In the method, in a multi-modal recommendation model, according to service demand information and historical behavior information of a user, multi-modal demand understanding is carried out to obtain dual demand information of the user, according to multi-modal information of multiple service personnel, ability portraits of the service personnel are constructed, and the ability portraits comprise dominant skill information and recessive traits information; and according to the dual demand information and the ability portrait, performing dual demand matching between the user and the service personnel to obtain identification information of a target service personnel, and according to the identification information of the target service personnel, pushing detail information of the target service personnel to the user terminal equipment so as to recommend the target service personnel to the user. In this way, the service requirements of the user can be more accurately understood, the ability portraits of the service personnel can be more accurately constructed, the adaptation degree between the user and the service personnel is improved based on dual-requirement matching, and the service personnel are more accurately recommended to the user.
Owner:BEIJING 58 INFORMATION TTECH CO LTD

Catering store customer behavior identification and intelligent service response system

The invention discloses a catering store customer behavior recognition and intelligent service response system, which belongs to the technical field of artificial intelligence and computer vision and comprises a data acquisition module, a data preprocessing module, a target detection module, a posture estimation module, a behavior feature calculation module, a keyword feature recognition module and an initial service demand triggering module. And a final service demand triggering module and a service response module. According to camera behavior recognition or / and voice keyword recognition, after it is recognized that the user has the service requirement, the initial service requirement is triggered, the judgment time is set, and within the judgment time, recognition is conducted again according to camera behaviors or / and voice keywords, so that the service requirement of the user is met. After the fact that the user still has the service demand is recognized, the final service demand is triggered and responded, the situation that the user service demand is self-solved is screened out through a mechanism of initial triggering-secondary verification-screening decision making, the probability of invalid turn-back occurrence of service personnel is reduced, and waste of service resources is avoided.
Owner:CHENGDU XIAOSHIDA INTELLIGENT TECHNOLOGY CO LTD

Active off-line calibration system and method for vehicle-mounted controller and vehicle-mounted controller

The invention discloses an active off-line calibration system and method for a vehicle-mounted controller and the vehicle-mounted controller. The method comprises the following steps: generating an off-line calibration file of the vehicle-mounted controller through a calibration tool and uploading the off-line calibration file to a vehicle networking service platform; after the controller is powered on, a request instruction is sent to the Internet of Vehicles service platform through the T-BOX; the car networking service platform responds to the T-BOX, wherein the response comprises a check code for calibrating the file, an FTP address for storing the file, an account number and a password; after receiving the reply, the T-BOX judges whether the calibration file needs to be updated or not, if not, subsequent operation is not carried out, and if yes, FTP is connected to download the calibration file; after the calibration file is downloaded, calibration data are transmitted to the vehicle-mounted controller, the vehicle-mounted controller updates the calibration data and resets the calibration data, and after resetting, the vehicle-mounted controller reads the latest updated calibration data to work. According to the invention, unmanned operation is realized, dependence on service personnel is reduced, labor cost is saved, and the method is suitable for batch processing of vehicles in the market.
Owner:JIANGSU ADVANCED CONSTR MASCH INNOVATION CENT LTD

A voice intercom device

The utility model discloses a voice intercom device, voice intercom device includes: voice emission module, voice receiving module, voice call button 110, MCU control module, MCU control module controls voice emission module to send call signal and user's voice signal, display screen module is used to show digit, first plug module, one end of first plug module is connected to computer interface, and the other end of first plug module is used to power supply voice emission module, voice receiving module, MCU control module and display screen module. The utility model has the beneficial effect that: after user presses voice call button 110, user communicates with the real -time voice of server through voice intercom device. User can obtain seat number or room number information from display screen module when communicating, thereby directly informs service personnel of server, avoids server service personnel after receiving multiple call signals simultaneously and can not confirm the position of user, improves the communication efficiency.
Owner:BOJING TIMES (DONGGUAN) TECHNOLOGY CO LTD

Intelligent nursing home optimization auxiliary service system

The invention relates to the technical field of pension service, and discloses a smart nursing home optimization auxiliary service system, which comprises a high-dimensional situation sensing module, which is used for collecting multi-modal biological and environmental signals in real time through an integrated sensor array; the professional cognitive reconstruction module is used for deducing a cognitive path sequence and a decision intention; the service behavior generation module is used for reversely deriving a complete language expression sequence and a limb behavior sequence required by the old-age care service; the dynamic calibration module is used for comparing the actual situation change with the service system expectation in real time; the body memory module is used for constructing body memory experience for immersive backtracking of service personnel; and the cognitive sharing module is used for anonymously extracting the situational cognitive fingerprints. According to the invention, the service instruction is transmitted to the service personnel without perception through the cross-sensory customized instruction transmission unit, the standardization and accurate control of the service behavior are realized, dynamic adjustment is carried out according to the actual situation change, and the real-time adaptability of the service process is ensured.
Owner:HUAXIA CHANGSHOU (SHANGHAI) TECH CO LTD

Test question generation method and system based on category skill dimension, electronic equipment and storage medium

The invention discloses a test question generation method based on category skill dimensions. The test question generation method comprises the steps of calculating subjective weights and objective weights of multiple skill dimensions; determining a comprehensive weight of the plurality of skill dimensions according to the subjective weight and the objective weight; calculating the matching priority of the scene template test questions; screening a preset number of initial test questions to obtain an initial test question set of multiple skill dimensions; a coverage degree verification step; supplementing the initial test question set according to the test question coverage and the matching priority; and performing test question duplicate removal according to the similarity of the test questions in the supplemented initial test question set to obtain a target test question set. According to the method and the system, test question matching is performed on examination of entering personnel through skills of multiple dimensions in combination with the static dimension and the dynamic dimension, so that the comprehensiveness and scientificity of an evaluation result are improved, skill evaluation is more stereoscopic and objective, and the actual working efficiency of service personnel can be reflected more truly. The invention further discloses a system for implementing the method, electronic equipment and a storage medium.
Owner:BEIJING SHANSHAN INTERNET FUTURE TECHNOLOGY CO LTD

Legal service management system and service method

The invention discloses a legal service management system and a service method, and relates to the technical field of legal services. Comprising an account module, a query module, a distribution module, a calibration module and a storage module which are connected in sequence, and the account module is used for a help seeker or a legal service person to register an account, set a password and log in a working interface; the query module is used for querying legal help information and a case corresponding to the help information, and determining a user request and a corresponding project service; the distribution module is used for distributing corresponding legal service personnel according to the project service determined by the user request; the calibration module is used for generating corresponding identification codes for legal service personnel and adding corresponding identification codes for legal personnel catching cases; and the storage module is used for storing the identification code into the server. The legal service efficiency can be improved, the traceability of the service quality can be guaranteed, and the resource allocation is optimal.
Owner:BEIJING JINGYAN MANAGEMENT CONSULTING CO LTD

Adjustable distance movable partition

The utility model discloses a movable partition wall of adjustable distance, including slide rail, partition wall, the partition wall top is provided with mobile subassembly, the partition wall one side is provided with the delivery port, is fixedly connected with the partition piece on the delivery port, partition piece both sides all are provided with the baffle, is located partition piece both sides and is provided with the connecting assembly on the delivery port, partition piece top both sides all are provided with first sliding slot, baffle one side both ends all are provided with second sliding slot, the second sliding slot is slidably connected with the sliding block, sliding block one side is fixedly connected with the delivery board. In the utility model, through the design of delivery port, baffle and delivery board, service personnel can send dishes and wine to the other side of the partition wall without frequently going in and out, thereby avoiding the interference caused to the guests in the partition room due to the frequent going in and out of the service personnel.
Owner:JIANGSU HEHONG ENVIRONMENTAL PROTECTION TECH CO LTD

A railway key passenger service method, system and railway smooth running code service system

The application discloses a railway key passenger service method, which comprises the following steps: a pre-marking step, in which a train service personnel binds and marks seat information of a key passenger with a railway smooth code by using a station-car interaction terminal device, and synchronizes the railway smooth code to a background of a railway smooth code service system; a key passenger service reservation step, in which the key passenger identifies the railway smooth code arranged on a car seat by using a terminal device, activates and opens the railway smooth code service system, and fills in and submits a key passenger service application online by using the smooth code service system; and a key passenger service application acceptance step, in which the background of the smooth code service system pushes the key passenger service application to the station-car interaction terminal device, the station-car interaction terminal device sends a key passenger service acceptance notification, and the service demand of the key passenger is realized. The application further provides a railway key passenger service system.
Owner:TIELV TECH CO LTD

Speech recognition method, device, computer equipment and storage medium

The present application relates to a speech recognition method, apparatus, computer device, computer-readable storage medium, and computer program product. The method comprises: inputting multiple candidate segmentations of an initial recognition text corresponding to a speech to be recognized into a first model for recognition, obtaining multiple target segmentations corresponding to the multiple candidate segmentations; arranging the multiple target segmentations and the initial segmentations to obtain multiple intermediate texts; inputting the multiple intermediate texts into a second model to obtain logical scores corresponding to the multiple intermediate texts; and determining the target recognition text of the speech to be recognized based on the logical scores corresponding to the multiple intermediate texts. The speech recognition method provided in the present application can improve the recognition accuracy of speech in financial institutions, thereby improving the quality inspection effect of financial institutions on the service quality of customer service personnel.
Owner:SHANGHAI PUDONG DEVELOPMENT BANK

Consultation desk for enterprise management

The utility model relates to the field of consultation desks, in particular to an enterprise management consultation desk which comprises a workbench, a supporting assembly, a partition plate and a seat, the workbench is horizontally placed, and a controller is installed on the workbench; the supporting assemblies are fixedly installed at the bottom end of the workbench at equal intervals, each supporting assembly comprises a base and a vertical plate, and the two ends of each vertical plate are fixedly connected with the bottom end of the workbench and the top end of the corresponding base correspondingly; the front end and the rear end of the partition plate are fixedly connected with the two adjacent vertical plates respectively, the left side and the right side of the partition plate are a service personnel area and a consulting personnel area respectively, an electromagnet is fixedly installed at the end, facing the consulting personnel area, of the partition plate, and the electromagnet is electrically connected with the controller; and the seat is placed in a consultant area, an auxiliary iron block is fixedly installed at the end, facing the electrified magnet, of the seat, and pulleys are installed at the bottom end of the seat. The chair has the effects that the chair can be conveniently placed, and the corporate image is improved.
Owner:SHIJIAZHUANG ZHANMA TECH CO LTD

Community health-care intelligent system

The invention discloses a community health-care intelligent system, and relates to the technical field of community health-care. The system comprises an intelligent sensor worn by a healthy person; an identity recognition chip is integrated in the intelligent sensor; an electromagnetic eddy current detection module is arranged at the door of the health building; a general control terminal is configured in an office of the service staff; a timing module is integrated in the master control terminal; when a healthy person wears the intelligent sensor and passes through a healthy building doorway, the identity recognition chip is detected and recognized by the electromagnetic eddy current detection module; the electromagnetic eddy current detection module is in communication connection with the master control terminal; and the electromagnetic eddy current detection module is used for transmitting identified identity information to the master control terminal, and recording the time of the current health care personnel passing through the door of the health care building through the timing module. The intelligent health care system has the beneficial effects that omission can be avoided when service personnel help health care personnel go out in an intelligent identification mode, and the health care quality is improved.
Owner:BAMA HANG JIUYUNJU HEALTH IND CO LTD

Building consultation system based on cloud platform

PendingCN121480923AKnowledge representationResourcesQuality of serviceConsultation process
The invention discloses a building consultation system based on a cloud platform, and relates to the technical field of building consultation. The system comprises a user terminal, a cloud platform server and a consultation service terminal. The user terminal is used for submitting consultation demand information, querying progress and receiving a result; the cloud platform server comprises a data storage module, a demand analysis module, a service matching module, a progress tracking module, a result feedback module and the like, intelligent analysis of consultation demands, accurate matching of service personnel, real-time monitoring of a consultation process and result compliance auditing can be realized, and meanwhile, a building industry knowledge base and historical case data are stored; the consultation service terminal is used for service personnel to receive requirements, upload progress, submit results and look up a knowledge base and historical cases. The system can expand functions of user evaluation, automatic data updating, multi-terminal cooperation, risk early warning and the like, improves consultation service quality and industry cooperation efficiency, and is suitable for consultation scenes of various building projects.
Owner:GUANGZHOU JIANHONG CONSTR TECH CONSULTING CO LTD

Intelligent household service order distribution method and system

PendingCN121903186ACommerceTrain StaffTesting Methods
The invention discloses a household service order intelligent distribution method and system, and the method comprises the steps: reading a business busy period form and a personnel attribute form to evaluate the future business saturation rate of each business type, and determining a corresponding idle period, a busy preparation period and a busy period; when any busy preparation period starts, determining a target busy service, evaluating the highest service saturation rate and defining the highest service saturation rate as a busy saturation rate, and determining first-class personnel, second-class personnel and third-class personnel; calculating an overflow man-hour amount, calculating an overflow undertaking amount of the second-class personnel based on the service saturation rate of each service type, and calculating a target man-hour difference when the overflow man-hour amount is greater than the overflow undertaking amount; evaluating the main surplus working hours of the three types of personnel, and determining the information of the to-be-trained personnel; based on the number of training hours, calculating the total number of training hours, determining information of teaching personnel, generating busy business skill training information, and sending the busy business skill training information to an order distribution model; the method has the effect of improving the business volume distribution rationality of the housekeeping service personnel.
Owner:GUANGZHOU NO 1 HOUSEKEEPING TECH CO LTD

Cleaner intelligent allocation method and system

The invention discloses an intelligent allocation method and system for cleaning personnel. The method comprises the following steps: generating a cleaning task through a pre-established electronic file; distributing the cleaning task to a proper cleaning person according to a pre-established cleaning person ability portrait; the starting time and the ending time of the cleaning task uploaded by biting the intelligent management card and the intelligent trajectory tracking paste are received, and the cleaning task is monitored in real time according to the starting time and the ending time; and receiving a photo of the cleaned cleaning area uploaded by the service staff, and performing quality detection on the photo of the cleaned cleaning area through a pre-trained AI intelligent quality inspection model to obtain a quality score. According to the intelligent allocation method for the cleaning personnel, the reasonability of the task allocation frequency is ensured, the phenomenon that the personnel and the post are not matched is avoided, the working efficiency is improved, the full tracking of the cleaning process is realized, and the problem of missing detection caused by the uncontrollable cleaning process is solved.
Owner:BEIJING XINGMEI ENVIRONMENTAL GRP CO LTD

An intelligent hospitality method based on time-series image analysis

The present invention discloses an intelligent guest reception method based on time-series image analysis, comprising: obtaining current image data and cropping video images, and cropping out a table area image, sending the table area image into a feature extraction network to obtain four table corner feature points, calculating a perspective transformation matrix, using the perspective transformation matrix to calculate the table area image after perspective transformation, and then sending it into an image segmentation network, and then calculating the proportion of the exposed table surface in the table area based on the segmented result. The present invention adopts target detection methods and image segmentation methods and other technologies, and through automatic monitoring and analysis, determines the proportion of the exposed table surface in the table area and the number of times the proportion is greater than a threshold, determines the location information of customers and service personnel and the occupancy of the table, and combines the time-series information to derive the current guest reception status, manage the restaurant more efficiently, and improve the utilization rate of the table, greatly reducing the labor costs brought about by the restaurant's increased turnover rate and supervision of cleaning behaviors.
Owner:BEIJING YOUHAI NETWORK TECH CO LTD

Display Processing Method and Apparatus, Device, Program, and Medium for Online Exhibition Booths

Embodiments of the present disclosure disclose a method and apparatus, device, program, and medium for processing the display of an online booth. In response to receiving an access request from a user to an information page of a target object, a list of placement plans for booths in the information page is obtained, including booth placement plan information of at least one service staff member. The user characteristics of the user and the service staff characteristics of each service staff member are respectively obtained. Based on the user characteristics and the service staff characteristics of each service staff member, a click-through conversion rate prediction model is used to predict the click-through conversion rate corresponding to each service staff member. According to the booth placement plan information and the click-through conversion rate of each service staff member, the display advertising revenue of the booth for each service staff member is calculated. A preset number of service staff members with higher display advertising revenue among at least one service staff member are determined as the display staff members of the booth, and the display information of the display staff members is displayed on the booth. Embodiments of the present disclosure can increase the amount of business opportunities for the platform and service staff members.
Owner:KE COM (BEIJING) TECHNOLOGY CO LTD

Safety clamping device

A safety clamping device is designed to secure ropes of service personnel during their work on warehouse racks. The device features a base plate with a latch and sliding guides, and two clamping plates that move laterally to close around the upright, engaging locking pins into mounting holes on the lateral side of the rack. The latch slides over the pinch portions of both clamping plates to lock the device in place, providing a secure and reliable attachment point for ropes. This design enables efficient and safe securing of service workers during their duties in warehouse environments.
Owner:MOVU

One-key trigger type emergency call system and service method

The invention discloses a one-key trigger type emergency call system. The one-key trigger type emergency call system comprises a user wearable terminal, a manual general control service center and an offline professional terminal. A full-surface pressing trigger structure is arranged on the front face of the terminal shell, a multi-microswitch is arranged below the full-surface pressing trigger structure, and a mistaken electric shock prevention circuit, an independent communication module, a fusion positioning module and a hand-free audio module are integrated in the terminal shell. And the service center is provided with an intelligent auxiliary answering module and a multi-dimensional order dispatching optimization algorithm module which are respectively used for generating service suggestions by converting voices into characters and optimally dispatching service personnel. The professional terminal is used for work order receiving, state updating and information uploading. All the components are connected through a communication module. According to the system, the help seeking reliability is improved through a large-area triggering and mistaken touch prevention mechanism, communication stability and position accuracy are ensured by means of independent communication and fusion positioning, resource scheduling is optimized through intelligent assistance and intelligent order dispatching, and service traceability and quality controllability are achieved through full-process digital closed-loop management.
Owner:赵东学

Intercom system with voice reception function

ActiveCN224684295UKey pressingEngineering
The utility model discloses a kind of intercom systems of voice receiving function, intercom system includes server and user end, server is connected with user end communication;The user end includes: voice receiving module, for receiving voice signal from server;Key module, key module is used to send call signal to server;MCU control module is connected voice receiving module and key module respectively;MCU control module controls key module to send call signal.The beneficial effects of the utility model are: after user presses key module, MCU control module controls key module to send call signal to server, server service personnel receives call signal to user in real time and sends voice signal, to inform user relevant information in time, without waiting for service personnel to arrive to be able to explain own demand, to save the communication time of user, improve communication efficiency.
Owner:BOJING TIMES (DONGGUAN) TECHNOLOGY CO LTD

Crossing rice noodle meal box

The utility model provides a bridge-crossing rice noodle meal box, relates to meal box technical field, including bearing plate and protection frame, bearing plate upper surface is provided with spacing hole, protection frame both sides both are fixedly equipped with mounting groove, both are equipped with the guide rail inside, both are equipped with the movable plate at the movable end of guide rail both. A worker buckles the protection frame on the bearing plate and then places side dishes into the storage boxes, so that the side dishes and rice noodles in a soup bowl are conveniently conveyed together, and the worker pushes the two storage boxes during conveying, so that the bearing plate and the storage boxes respectively shield two openings of the protection frame; the soup bowl is prevented from being exposed to the outside, the situation that the soup bowl makes contact with a customer or other waiters, rice noodles in the soup bowl are splashed out, and service staff and the customer are scalded is avoided, the service staff do not need to convey the rice noodles repeatedly, and the labor amount of the service staff is reduced.
Owner:KUNMING JIANXINYUAN FOOD SALES CO LTD

Package Beacon

The Package Beacon device streamlines package identification for delivery drivers and parcel service personnel. When attached to a package, the Beacon can emit a flashing or solid light, a buzzing / beeping sound, and or a vibration alarm to notify personnel of its physical location. Each beacon is equipped with a unique code, such as a barcode, QR code, and or passive / active RFID, which ensures individual identification. Once attached, the beacon and package are digitally paired using a scanner or RFID reader, and this pairing is uploaded into the parcel system before the package and its beacon are physically loaded onto the delivery vehicle. Upon arrival at the delivery destination, the beacon activates its notification process to alert the employee of its exact location on the vehicle. This process can be initiated by the onboard GPS system or manually / remotely by the delivery employee.
Owner:LANCER CORP