Intelligent operation and maintenance management method and system having automatic barrier-reporting function
A technology of operation and maintenance management and functions, applied in data processing applications, instruments, resources, etc., can solve the problems of heavy workload of operation and maintenance services, untimely operation and maintenance services, and lack of process flow, so as to improve operation and maintenance efficiency and IT Service value, realize automatic operation, and improve the effect of processing efficiency
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[0027] In order to make the objectives, technical solutions, and advantages of the present invention clearer, the following further describes the embodiments of the present invention with reference to the accompanying drawings.
[0028] Please refer to figure 1 , The embodiment of the present invention provides an intelligent operation and maintenance management method with automatic fault reporting function, including the following steps:
[0029] Step S101: Collect operation information of related parameters in the operation of the equipment. The equipment includes personal computers (PC, Personal Computer), automatic teller machines, number scheduling machines, and self-service terminals such as operation and maintenance management objects. Related parameters include software, hardware, and Internet Information.
[0030] Step S102: Analyze the operation information of the relevant parameters in the operation of the equipment to determine whether the equipment operation has a failu...
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