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Batch mail automatic processing method and device

An automatic processing and mail technology, which is applied in electronic digital data processing, special data processing applications, dynamic trees, etc., can solve the problems of large workload, misoperation, and time-consuming manual processing, and achieves the goal of improving processing efficiency and accuracy. Effect

Pending Publication Date: 2021-07-23
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

It is often necessary to use e-mail to receive information requests and data information of important customer text documents. Every day, there are various business unit communication emails that need to be processed, and the daily sending and receiving business needs to be settled, and the manual processing workload is too large
It takes about 5 minutes to manually process a piece of email information from reading text, understanding needs, judging retention value, and performing sorting operations, which takes a long time. It takes nearly 10 hours to sort emails, download attachments, and then organize data.
Moreover, there are problems such as time-consuming and misoperation in manual processing.

Method used

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  • Batch mail automatic processing method and device
  • Batch mail automatic processing method and device
  • Batch mail automatic processing method and device

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Embodiment Construction

[0049] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of this application.

[0050] Those skilled in the art should understand that the embodiments of the present invention may be provided as methods, systems, or computer program products. Accordingly, the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, ...

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Abstract

The invention provides a batch mail automatic processing method and device, and relates to the technical field of artificial intelligence, and the method comprises the steps: screening unprocessed mails based on an RPA space; scoring the unprocessed mails in sequence based on a pre-trained decision tree model; and automatically processing the unprocessed emails in batches according to the scoring result, so that email value judgment and retention are achieved through the RPA technology and the AI technology, automatic batch processing of the emails is achieved, and the processing efficiency and accuracy of document type email attachments are improved.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, in particular to a method and device for automatic batch mail processing. Background technique [0002] With the continuous innovation and development of science and technology, the exploration and application of various automation tools have emerged; in recent years, automation applications centered on the concept and technical methods of RPA (robotic process automation) have emerged, realizing the automation process of various scenarios Application, use RPA to replace high-frequency and inefficient manual operations to release manpower, and at the same time avoid the risk of misoperation in manual operations. [0003] As the informatization of important customers such as governments and public institutions gradually improves, the scenarios of business integration gradually expand and the field gradually deepens. In terms of taking into account the status quo of customer informat...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/245G06K9/46G06F40/30G06N5/00
CPCG06F16/245G06F40/30G06V10/56G06V30/10G06N5/01
Inventor 马铭帅李戎宫嫕国頔娜刘丹
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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