Systems and methods for voice and data communications including a network drop and insert interface for an external data routing resource

Abstract

Systems and methods by which voice / data communications may occur are disclosed. In particular, systems and methods are provided with a computing system having a multi-bus structure, including, for example, a TDM bus and a packet bus. An integrated communication system is coupled to a digital telecommunications link, the communication system providing voice and data communications to a plurality of users. At least a first packet bus is coupled to one or more packet-based devices and adapted for transferring packetized data to and from the system. One or more time division multiplex (TDM) buses are coupled to one or more telephony devices. Data routing resources are provided internal to the integrated system. A network interface module couples data to and from a data router external to the integrated system. The data router external to the integrated system is coupled to the first packet bus. Data is routed via the external data router through the network interface module and coupled to data channels of the digital telecommunications link, while voice data is selectively coupled to voice channels of the digital telecommunications link.

Description

FIELD OF THE INVENTION[0001]The present invention relates to systems and methods for transmitting and receiving voice and data in multiple modes, and more particularly to systems and methods for multiple native mode voice and data transmissions and receptions with an integrated, communications system having a multi-bus structure, including, for example, a time division multiplexed (“TDM”) bus, a packet bus, and a control bus, and multi-protocol framing engines, preferably including subsystem functions such as PBX, voice mail, file server, web server, communications server, telephony server, LAN hub and data router, and method for performing telephony and data functions using the same. In particular, the present invention is directed to a network drop and insert interface for an external data routing resource or other data resource which may couple data through the integrated system to data channels of a digital network coupled to the integrated system.BACKGROUND OF THE INVENTION[000...

AI Technical Summary

Benefits of technology

[0011]With the present invention, a full PBX-type telecommunication system may be provided by way of the computer / processor and associated telephony hardware and software. Functions such as voice mail, automated attendant, call forwarding, hold, transfer, caller ID, conferencing and other telephony functions may be similarly provided. While supporting such telephony functions in their native mode primarily by way of the TDM bus, the computer / processor also supports concurrent packet data transmissions over the LAN subsystem and packet bus(es). As needed to efficiently support various voice / data communications in the particular office / work environment, the buffer / framer and switch / multiplexer provide a multi-protocol router functionality, enabling the TDM bus traffic and the packet bus traffic to be intelligently bridged and managed without degradation of each other, and without requiring translation or transcoding. With the present invention, the same WAN services may be intelligently managed and controlled for simultaneous voice, video, and data traffic.

[0013]In accordance with the present invention, various telephony and data functions useful in offices and other settings may be more conveniently and efficiently performed, and various methods for performed telephony and data functions are provided in accordance with various preferred embodiments, of the present invention.

[0016]It is another object of the present invention to provide an intelligently controlled and managed processor bridge between one or more TDM buses and one or more packet buses.

[0019]It is an object of the present invention to provide systems and methods allowing a broad set of services and functions to co-exist in the same system, and leveraging shared resources while providing a high level interface and intelligence that allows for the shared resources to be dynamically allocated and re-allocated.

[0020]Finally, it is an object of the present invention to provide various methods of performing telephony and data functions in novel and more efficient ways, particularly in combination with the various preferred embodiments of systems in accordance with the present invention.

Problems solved by technology

Such a conventional system often is characterized by piecemeal equipment and network solutions, limited or non-existent coordination and management between voice system 1 and data system 2, non-optimized or non-integrated equipment, and inefficient use of costly network services (telephone lines, data lines, etc.), such as duplicate and often idle phone and data network lines, often provided from multiple equipment / service providers.

In general, such conventional systems are neither constructed nor operated in a manner to provide efficient and integrated voice / data communications.

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