Real-time mobile interphone short message system and method of providing service to users with the system

Abstract

The present invention relates to a mobile walkie-talkie real-time short message system and a method for using the system to serve users. The system has at least one mobile walkie-talkie IVR server, a front switching gateway, a CTI server, a billing server, a database server, a short message gateway server and a background maintenance server , the pre-switching gateway is connected to the mobile intercom IVR server through a digital trunk line, and connected to the CTI server through a signaling link. The CTI server, billing server, database server, SMS gateway server and background maintenance server are connected to each other through the internal LAN The mobile intercom IVR server is connected. This system overcomes the disadvantages that some users cannot send text messages with mobile phones, and can hear the real voice of the other party. The system adopts the media streaming method while recording and sending, and adds the user reply function. , so that the system and the service mode provided by the system can better meet the needs of the majority of mobile phone users.

Description

technical field [0001] The present invention relates to the mobile walkie-talkie service (also known as intercom short message service) in the communication service category in the field of mobile value-added services, in particular to a mobile walkie-talkie system for real-time intercom through voice media streams and the use of the mobile walkie-talkie The method by which the system serves users. Background technique [0002] At present, the text message operation is relatively complicated, which affects the use of some users, and the inability to guarantee the immediacy of communication also limits its use. The voice intercom short message service can make up for the defects of the text message through its own convenience and interactivity. , Overcome the disadvantages of weak text message interaction and complex operation, and eliminate the disadvantages that affect the user's use. However, since the intercom short message adopts the transmission mode of voice files, th...

AI Technical Summary

Problems solved by technology

[0002] At present, the text message operation is relatively complicated, which affects the use of some users, and the inability to guarantee the immediacy of communication also limits its use. The voice intercom short message service can make up for the defects of the text message through its own convenience and interactivity. , overcame the shortcoming of weak interactivity and complex operation of text messages, and eliminated the disadvantages that affected the user's use

However, since the intercom short message adopts the transmission method of voice files, the real-time sense of user interaction needs to be enhanced.

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