Mobile communication network managing intelligent sending method based on information support system

Abstract

The invention provides an intelligent bill dispatching method for mobile communication network management based on the information supporting system, including: nominating the network devices; reforming the collocating management system; adding the collocation of engineering network elements; guiding the alarm relating analysis; guiding the alarm self-processing; giving the advice; dispatching; and statistical step.

Description

technical field [0001] The invention relates to a network management system in a mobile communication network, in particular to an electronic work order distribution processing method for switching and wireless main equipment failures in the mobile communication network management. Background technique [0002] The network management system is the core business support system for mobile communication operators to manage telecom networks. It is generally divided into several management areas such as fault management, configuration management, billing management, performance management, and security management. [0003] As the requirements for network management are getting higher and higher, it is more and more important to get through the whole link of fault discovery, maintenance support, summary and evaluation, standardize fault handling, and improve work standardization and efficiency. The traditional electronic fault work order mainly realizes two ways of manual dispatch...

AI Technical Summary

Problems solved by technology

The information filled in this way is relatively cumbersome, relying entirely on people to find and locate faults, the reliability is relatively poor, the efficiency is low, and it cannot meet the needs of fault dispatching for centralized monitoring of large-scale networks; 2. Some network management system manufacturers have realized automatic dispatching , but its functions are generally relatively single, and are often sent directly based on fault information, lacking effective fault location and pre-analysis, resulting in relatively low work order efficiency

In addition, when encountering project cutover and other situations, there are too many invalid work orders, causing work order recipients to be overwhelmed, greatly reducing the efficiency of troubleshooting, and even affecting normal troubleshooting

[0004] The basic organizational structure of the network work of each operator is similar, including network experts, provincial / city monitoring personnel, provincial / city fault handling personnel, agent maintenance personnel, equipment technical support personnel, etc. Traditional fault work orders cannot be automatically assigned Single object needs to be manually selected or defaulted by the system, which is prone to misassignment and cannot adapt to the requirements of centralized management under the gradual expansion of network scale

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