Automatic dispatch control method, automatic dispatch control device and automatic dispatch control system for processes

Abstract

The invention provides an automatic dispatch control method, an automatic dispatch control device and an automatic dispatch control system for processes. The automatic dispatch control method comprises the steps: a.a client side receives a control command, wherein the control command includes service process information and service command attributed information generated by a server side, the service process information includes a processing sequence of the service commands involving in the service processes, and the service commands are custom built at the client side; b. the client side dispatches and carries out corresponding service commands based on the processing sequence of the service commands and the service command attributed information. Therefore, the automatic configuration and the dispatch management of the service processes are achieved, and both the processing efficiency and the management capacity of the service processes are improved greatly.

Description

technical field [0001] The present invention relates to the technical field of business support, in particular to a process automation scheduling control method, device and system. Background technique [0002] The handling of a business usually needs to implement a corresponding business process to complete. For example, in the business process of opening a mobile communication service card, the user first needs to fill in the service request form, and then the window staff completes operations such as input of user information, confirmation of user identity, and handling of service fees. [0003] At present, the daily operations of business processes are basically handled in the following ways: [0004] For temporary or relatively simple business processes, it can be realized through scripts; [0005] However, for business processes with complex and fixed processes, they can be realized through programs, and each business process requires a separate program for managemen...

AI Technical Summary

Problems solved by technology

[0006] Both of the above two existing solutions have the following problems: Since each business process requires a separate fixed script or program to realize, the maintenance cost is high, and the degree of configuration is low, which is not suitable for the rapid expansion of business; At the same time, the processing of each business requires background operations, which requires a lot of manual intervention, low work efficiency, and error-prone; moreover, the programs corresponding to various commands cannot be deployed on different hosts, and the results of command execution cannot be alerted, analyze

[0007] That is, the existing solutions for implementing business processes lack flexibility and low processing efficiency

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