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Identification method and system of classes of clients

An identification method and identification system technology, which are applied in the field of client category identification methods and systems, and can solve problems such as low accuracy

Active Publication Date: 2014-01-15
GUANGZHOU PINWEI SOFTWARE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Based on this, it is necessary to provide a client category identification method and system for the problem of low accuracy in the prior art

Method used

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  • Identification method and system of classes of clients
  • Identification method and system of classes of clients
  • Identification method and system of classes of clients

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Experimental program
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Embodiment Construction

[0022] Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

[0023] First, an introduction to a client category identification method of the present invention:

[0024] refer to figure 1 , a client category identification method, comprising steps:

[0025] S110: Obtain the information of the target client, including the type of the operated object, the number of operations matching the operated object, and text information in the feedback information. Collect information on the target client, including the target client's type of operation, the number of operations, and the text information returned by the target client after the operation is completed.

[0026] S120: Compare the acquired text information with the inspection database, and determine the feedback category of the client pointed to in the feedback information. The information fed back by the target client will reflect the client category to a cer...

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Abstract

The invention discloses an identification method of classes of clients. The identification method of the classes of the clients comprises the steps of (1) obtaining information of a target client; (2) carrying out comparison between the information of the target client and an inspection database to determine a feedback class; (3) carrying out sampling on the clients with the known classes, establishing a training set, and determining a first attribute weighted value of an object class, a second attribute weighted value of the feedback class, the probability of occurrence of various client classes in different feedback classes, and the probability of occurrence of various object classes in different client classes; (4) building a mathematical model; (5) carrying out weighting on the mathematical model, and determining the class of the target client. The invention further provides an identification system of the classes of the clients. In the process of operation, human subjective screening and evaluation are avoided, and identification is objectively carried out on the classes of the clients; meanwhile, due to the fact that the effect of feedback information on reflection of the classes of the clients is introduced, the identification method and system of the classes of the clients can be comprehensive, and accuracy of identification of the classes of the clients is improved.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a client type identification method and system. Background technique [0002] When the website is operating, it is necessary to classify and manage the categories of clients in order to formulate effective operation strategies. General website operators will collect data by guiding clients to register. For personal privacy protection, most client information is untrue and incomplete. Therefore, it is necessary to collect client data and identify client types through other methods. [0003] The traditional client category identification method is to collect the category and frequency of objects operated by the client, build a mathematical model, and obtain the tendency value of the client in different categories, so as to judge the category of the client. Although this method can objectively judge the category of the client through the object of the client's operat...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06Q30/00
Inventor 郑梓力
Owner GUANGZHOU PINWEI SOFTWARE
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