Identification method and system of classes of clients
An identification method and identification system technology, which are applied in the field of client category identification methods and systems, and can solve problems such as low accuracy
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[0022] Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.
[0023] First, an introduction to a client category identification method of the present invention:
[0024] refer to figure 1 , a client category identification method, comprising steps:
[0025] S110: Obtain the information of the target client, including the type of the operated object, the number of operations matching the operated object, and text information in the feedback information. Collect information on the target client, including the target client's type of operation, the number of operations, and the text information returned by the target client after the operation is completed.
[0026] S120: Compare the acquired text information with the inspection database, and determine the feedback category of the client pointed to in the feedback information. The information fed back by the target client will reflect the client category to a cer...
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