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Service monitoring method and system

A business and system operation technology, applied in transmission systems, digital transmission systems, electrical components, etc., can solve problems such as improving customer perception and saving operation and maintenance costs, invisible use of physical resources, difficult resource planning and allocation, etc., to achieve improvement Service quality and flexible operation and maintenance capabilities, fast service fault location, and the effect of saving operation and maintenance costs

Active Publication Date: 2016-10-05
CHINA MOBILE GRP FUJIAN CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] 3. The use of physical resources by logical services is invisible
[0007] (1) The operation and maintenance information is huge and scattered, and it is impossible to effectively monitor and determine resource mapping from the business dimension, and it is impossible to provide real-time operation and maintenance information with business value
[0008] (2) There is a lack of information on the use of resources by the business, and it is impossible to determine the resource occupancy from the business level, making it difficult to plan and allocate resources efficiently
[0009] All in all, the existing operation and maintenance management and control based on physical resources itself is difficult to provide higher-level active operation and maintenance management capabilities such as active service quality monitoring, fast service fault location, and business simulation resource prediction. From a business point of view, improve business quality and flexible operation and maintenance capabilities to improve customer perception and save operation and maintenance costs

Method used

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Experimental program
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Embodiment 1

[0104] Figure 8 It is a schematic structural diagram of the business monitoring system described in Embodiment 1 of the present invention, as Figure 8 As shown, the system includes three functional modules: business annotation lightweight library (dynamic link library, which can be seamlessly integrated with applications), business data center, and business decision center, mainly including business annotation encapsulation library, custom annotation library, collection thread Library, management thread library; acquisition processor, aggregation processor, message driver, policy executor; business mapping module, business monitoring module, resource adjustment module, resource simulation module and other sub-function modules.

[0105] Among them, the business annotation lightweight library calls the core system and injects business information through the collection thread library; the business data center completes the collection and warehousing and completes the business ...

Embodiment 2

[0130] This embodiment is based on the system structure shown in Embodiment 1, and describes the overall processing flow of the business monitoring system. Refer to Figure 11 , the process includes:

[0131] The business application uses the business annotation lightweight library (dynamic link library) to replace part of the system link library. And create a collection thread and a management thread according to the access rules.

[0132] Business applications generate basic business information (such as account opening business, acceptance order service) and basic physical information (such as process information, host information) in the public area when a business operation (such as account opening) is initialized, and the business annotation lightweight library Every time the business performs a system operation (RPC / DB access / system call), record the annotation information (basic business information, basic physical information, system operation type) and time stamp of...

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Abstract

The embodiment of the invention discloses a service monitoring method and system. The method comprises a step of collecting the annotation information and time stamp information when a service application executes a system operation in each time, a step of processing the collected information and obtaining converged data, and a step of carrying out service monitoring according to the converged data. The scheme of the embodiment of the invention can provide active service monitoring, thus the realization of rapid service positioning and service simulation resource prediction is facilitated, and the service quality and flexible operation and maintenance ability can be improved from the angle of service further so as to improve customer perception and save maintenance cost.

Description

technical field [0001] The present invention relates to the technical field of business support, in particular to a business monitoring method and system. Background technique [0002] With the continuous expansion of business system scale and the rise of cloud-based systems, it is becoming more and more difficult to manage business quality. The traditional network operation and maintenance methods based on physical equipment and program processes are more inclined to the management of physical views. This technical solution has the following characteristics: [0003] 1. Carry out operation and maintenance management based on physical resources (such as hosts, networks, processes, databases); [0004] 2. The use of logical business and physical resources is separated from each other, and the running view of physical resources has nothing to do with business; [0005] 3. Logical services are invisible to the use of physical resources. [0006] Under the existing technical s...

Claims

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Application Information

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IPC IPC(8): H04L12/26
Inventor 阮前陈欻陈阳陈睿
Owner CHINA MOBILE GRP FUJIAN CO LTD
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