Electricity customer consumption behavior analysis method and system

Abstract

The invention discloses an electricity customer consumption behavior analysis method and system. The method comprises the steps of periodically obtaining original user electricity related data through a real-time task scheduling technology; data cleaning and data burying point preprocessing are performed on the original user electricity related data through data sedimentation, and processed analysis data is obtained; according to the analysis data, original user electricity data corresponding to abnormal electricity consumption behavior suspicion existence is determined; the original user electricity related data corresponding to abnormal electricity consumption behavior suspicion existence and the analysis data are stored into an Oracle database. The relationships among the big data technology, the internet thinking and customer service, according to the service management requirement, starting from the big data, a data tool is adopted for analysis to obtain a datamation product, the user electricity consumption phenomenon is subjected to multi-dimensional, multi-layer and refined diagram display, the refined electricity marketing service is provided for the user in a personalized customization mode, and aid decision making is provided for consolidating the first-rate service.

Description

technical field [0001] The invention belongs to the technical field of electric power marketing, and more specifically relates to a method and system for analyzing electricity consumption behavior of electric power customers. Background technique [0002] With the advancement of various technologies at present, the productivity of enterprises is improved, such as artificial intelligence automation, simulation system, intelligent robot, image recognition technology and other automation technologies to promote the intelligent level of service interaction; intelligent distribution network, new energy saving technology, energy storage technology Energy technologies such as new energy power generation and grid integration have promoted the transformation of power grid production methods and have also affected marketing and service models; information technologies such as big data, cloud computing, and visualization have penetrated into all walks of life and created new business mo...

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Problems solved by technology

[0003] At present, the deep integration of big data technology, Internet thinking and power marketing customer service business is insufficient. Most of the current business analysis is only focused on simple statistical description of data, mainly oriented to business management needs, and lacks market trends, customer needs, and business rules. In-depth mining, data analysis and mining support ability is weak

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