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Attribution method and device for network service failure

A network service and fault technology, applied in the computer field, can solve problems such as difficulty in determining the cause of the fault

Active Publication Date: 2021-02-26
BEIJING GRIDSUM TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Embodiments of the present invention provide a method and device for attributing network service failures, so as to at least solve the technical problem in the prior art that it is difficult to determine the cause of the failure when the HTTP server fails

Method used

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  • Attribution method and device for network service failure
  • Attribution method and device for network service failure
  • Attribution method and device for network service failure

Examples

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Embodiment 1

[0030] According to an embodiment of the present invention, an embodiment of a network service failure attribution method is provided. It should be noted that the steps shown in the flow charts of the accompanying drawings can be executed in a computer system such as a set of computer-executable instructions , and, although a logical order is shown in the flowcharts, in some cases the steps shown or described may be performed in an order different from that shown or described herein.

[0031] It should be noted that the following attribution methods for network service failures can be implemented through the network failure attribution server. The network failure attribution server can be deployed on any server at the backend of the network, such as any load balancing server, any backend server; it can also be deployed separately on the backend, and establish a communication relationship with each server in the backend.

[0032] figure 1 is a schematic diagram of an optional ...

Embodiment 2

[0102] According to an embodiment of the present invention, an embodiment of an attribution device for a network service failure is provided, Figure 4 is a schematic diagram of an attribution device for a network service failure according to an embodiment of the present invention, such as Figure 4 As shown, the device includes:

[0103] The first determination module 10 is configured to determine configuration information corresponding to the address information according to the address information of the network service failure, wherein the configuration information includes at least one of the following: network service address, address of the load balancing server, and address of the backend server, The backend server is used to respond to web service requests.

[0104] Specifically, the above configuration information may be obtained from pre-stored asset records. In an optional embodiment, the above-mentioned address information may be a URL (Uniform Resource Locator,...

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PUM

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Abstract

The invention discloses a network service fault attribution method and device, wherein the method comprises the following steps of determining configuration information corresponding to address information according to address information of a network service fault, wherein the configuration information at least comprises one as follows: a network service address, an address of a load balancing server and an address of a back-end machine server; the back-end machine server is used for responding to a request of the network service; judging whether the equipment meets preset conditions corresponding to the equipment or not according to the configuration information corresponding to the address information, wherein the equipment at least comprises one of a DNS server, a load balancing serverand a back-end machine server; and determining the equipment which causes a network service fault according to the judgment result. According to the method and the device, the technical problem thatin the prior art, a fault reason is difficult to determine when an HTTP server breaks down is solved.

Description

technical field [0001] The invention relates to the field of computers, in particular to a method and device for attributing network service failures. Background technique [0002] When the network service fails to provide external services, it is necessary to determine the cause of the failure and maintain it in time, so that the network service can return to normal as soon as possible. However, due to the complexity of the server network topology, it is generally necessary for technicians to manually perform maintenance on the server and various network devices. Check to determine the cause of the problem. [0003] However, network services involve a lot of servers and network devices. External access to a network service has gone through many steps, and the topology is complex. Manual inspection is inefficient and error-prone. [0004] Aiming at the problem in the prior art that it is difficult to determine the cause of the failure when the HTTP server fails, no effectiv...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
CPCH04L41/0631H04L41/0677
Inventor 焦惠达
Owner BEIJING GRIDSUM TECH CO LTD