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Customer service platform

A customer service platform and financial technology, which is applied in the field of customer service platform, can solve the problems that cargo owners cannot place their own orders, order query, vehicle location, and receipt check, etc., and achieve the effect of perfect docking

Inactive Publication Date: 2018-07-13
DANYANG HURRICANE LOGISTICS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Cargo owners cannot realize functions such as placing orders, order inquiries, vehicle positioning, receipt viewing, and financial reconciliation on the platform

Method used

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  • Customer service platform

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Embodiment Construction

[0015] The core of the present invention is to provide a customer service platform, which can provide consignor enterprises with services of placing orders independently, order inquiry, vehicle location, receipt check, and financial reconciliation.

[0016] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0017] Please combine figure 1 , figure 1 It is a schematic diagram of the customer service platform provided by the present invention.

[0018] The customer service platform provided by the present invention in...

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Abstract

The invention discloses a customer service platform. The customer service platform comprises an inquiry system, a dispatching management system and a financial counting system, wherein the inquiry system comprises an inquiry issuing management module and an inquiry sheet management module; the dispatching management system comprises an order issuing management module and an order management module; the financial counting system comprises a delivered order information counting module and an order detail display module. The customer service platform integrates technical resources of multi-partylogistics services, has the functions of independent ordering, order inquiry, vehicle positioning, receipt viewing and financial counting; cargo owner enterprises can favorably assign corresponding personnel to finish corresponding operation, and docking of the cargo owner enterprises and upstream cargo owner enterprises is improved.

Description

technical field [0001] The invention relates to the field of logistics, in particular to a customer service platform. Background technique [0002] At present, due to the company's self-developed Zhiyuntong platform, the Laihuola platform has basically realized the process of goods from the logistics company to the designated carrier and then to the destination of the goods. Complete. [0003] Cargo owners cannot realize functions such as placing orders, order inquiries, vehicle positioning, receipt viewing, and financial reconciliation on the platform. [0004] To sum up, how to solve the above technical problems, establish the connection between the Laihuola platform and the shipper enterprise, and realize the functions of independent order placement, order query, vehicle positioning, receipt viewing, and financial reconciliation. Contents of the invention [0005] The purpose of the present invention is to provide a customer service platform, which can provide shipper...

Claims

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Application Information

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IPC IPC(8): G06Q10/08G06Q40/00
CPCG06Q10/0835G06Q30/0611G06Q40/125
Inventor 赵国荣赵惠丹杨珍吕斌姚正发
Owner DANYANG HURRICANE LOGISTICS
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