Mobile CRM system

Abstract

A mobile CRM system is disclosed, and includes other platform data modules. The other platform data modules are connected with the CRM system module through a platform database, the CRM system moduleis connected with a data management module through a data analysis module. The data management module is connected with a value-added service module through an Internet marketing module, the value-added service module is connected with a merchant module through a customer consumption module, and the merchant module is respectively connected with a CRM mobile terminal, the Internet transaction module and an offline transaction module in turn. The invention makes good use of the advantages of scalability, maintainability, ease of use, easy implementation, easy popularization, safety and low costof a platform, and the use of a CRM-based mobile terminal system platform helps enterprises to standardize and improve their own management systems and improve management efficiency.

Description

technical field [0001] The present invention relates to the technical field of client management applications, in particular to a mobile CRM system. Background technique [0002] In recent years, with the construction of enterprise informatization and the improvement of use ability, various types of enterprises are actively carrying out the transformation of the center while increasing their income and profits, from the previous product-centered transformation to customer-centered. Large enterprises have their own independently deployed call center system. Setting up a local server to build a local CRM (Customer Relationship Management, customer relationship management) system can maintain and manage customers well, but for small and medium-sized enterprises to deploy a set of call center costs Larger, which makes it impossible for most small and medium-sized enterprises to combine traditional phones with cloud CRM systems. Although some small and medium-sized enterprises...

AI Technical Summary

Problems solved by technology

However, due to price reasons, despite the huge demand for small and medium-sized enterprises, it is difficult to bear the traditional high price and operating expenses, which urgently needs a low-priced and low-cost operating equipment to meet the growing demand.

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