Software product evaluation processing method and device, computer equipment and storage medium

A technology of software products and processing methods, applied in computing, data processing applications, electrical digital data processing, etc., can solve problems such as high cost, poor real-time performance, low efficiency, etc., to ensure processing efficiency, reasonable response processing and more , Response processing and efficient effect
CN110263329AActive Publication Date: 2019-09-20ONE CONNECT SMART TECH CO LTD SHENZHEN
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
ONE CONNECT SMART TECH CO LTD SHENZHEN
Publication Date
2019-09-20

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Abstract

The invention discloses a software product evaluation processing method and device, computer equipment and a storage medium. The method comprises the following steps: creating a target comment group based on an instant messaging tool, and obtaining target comment data and corresponding comment time; if the target comment data does not carry the task identifier, performing keyword extraction by adopting a keyword extraction algorithm to obtain a target keyword; according to the target keyword and the comment time, determining a question keyword; performing frequency statistics on the problem keywords in the comment statistics period corresponding to the current time of the system to obtain occurrence frequency; if the occurrence frequency is greater than a preset frequency threshold, determining a high-frequency keyword and a corresponding high-frequency problem; carrying out priority analysis on the high-frequency problem to obtain a target priority; and querying the comment response mechanism information table based on the target priority, obtaining a corresponding comment response mechanism, and performing response processing on the high-frequency problem based on the comment response mechanism. The method can improve the software product evaluation efficiency and reduce the cost.
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Description

technical field

[0001] The present invention relates to the technical field of software testing, in particular to a software product evaluation processing method, device, computer equipment and storage medium. Background technique

[0002] At present, financial institutions such as banks, securities and insurance, or other product development institutions develop different software products (such as wealth management product APPs developed by banking institutions), so as to conduct business promotion based on the software products. After the software product is launched, it needs to be evaluated in order to further optimize the software product based on the evaluation results, that is, it is necessary to collect user comment data and analyze the user comment data in order to optimize the software product according to the analysis results, thereby attracting more users use of software products. Currently, when software products are evaluated, traditional research methods suc...

Claims

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