System and method for operation management during large-scale event competition

Abstract

The invention discloses a system and method for operation management during a large-scale competition, and relates to the field of competition informatization, and the system comprises an event knowledge base module which is used for recording events and solutions of the events related to the informatization operation management of a competition venue; an event reporting module which is used for discovering and reporting an event; a confirmation module which is used for confirming the authenticity of the reported event, and a judgment module which is used for judging whether the current eventis an event stored in the event knowledge base module or an event which can be processed by a technician in a current venue; an event processing module which is used for sending processing informationto reporting personnel for processing and feeding back a processing result; and a technical solution module which is used for solving events which are not stored in an existing database, and distributing the events to technical experts in the corresponding professional fields for event processing by judging the professional category involved in the current event. According to the invention, the event processing efficiency can be improved, and risks caused by limited levels of technicians are reduced.

Description

technical field [0001] The invention relates to the field of event informationization, and in particular to a system and method for operation management of large-scale events. Background technique [0002] The information operation management of traditional large-scale event venues is mainly realized by manual organization. By arranging multiple technical personnel at the venue to observe in real time, they will report the problems after they are found. After the dispatcher analyzes and judges the event, the event handler is determined and implemented Task scheduling and processing. [0003] The traditional management method has the following defects: a. The timeliness of event handling is low, the event processing is not timely and the tracking responsibility is not in place; The limitation of the level of technical ability of technicians, there is a risk that the problem cannot be solved quickly; c. Event scheduling pushes the event message to the designated processing pe...

AI Technical Summary

Problems solved by technology

[0003] The traditional management method has the following defects: a. The timeliness of event handling is low, the event processing is not timely and the tracking responsibility is not in place; The limitation of the level of technical ability of technicians, there is a risk that the problem cannot be solved quickly; c. Event scheduling pushes the event message to the designated processing personnel according to the preset event type, and the event processing mechanism is not flexible; d. The relationship with other businesses Less linkage, inconvenient to judge and handle events

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