System and method for operation management during large-scale event competition

A technology of operation management and management system, applied in the field of event informatization, it can solve the problems of untimely handling of events, inadequate tracking responsibilities, and few linkages, etc., to achieve the effect of providing solution efficiency, improving efficiency, and reducing difficulty.

Pending Publication Date: 2019-11-05
HUBEI POST TELECOMM PLANNING DESIGN
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The traditional management method has the following defects: a. The timeliness of event handling is low, the event processing is not timely and the tracking responsibility is not in place; The limitation of the level of technical ability of technicians, there is a risk that the problem

Method used

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  • System and method for operation management during large-scale event competition
  • System and method for operation management during large-scale event competition

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Embodiment Construction

[0028] Embodiments of the present invention will be described in further detail below in conjunction with the accompanying drawings.

[0029] see figure 1 As shown, the embodiment of the present invention provides a system for operation and management of large-scale events, including:

[0030] The event knowledge base module is used to record the different events and solutions involved in the information operation management of the event venues, the root cause analysis of the event, and how to effectively avoid the recurrence of the event.

[0031] The monitoring module is used to monitor different locations of the venue.

[0032] The event reporting module is used to discover events and report the events. In this embodiment, event reporting is performed by venue technicians or volunteers operating communication devices such as mobile phones, tablets, and walkie-talkies.

[0033] Confirmation module, which is used to confirm the authenticity of the reported event, and sends ...

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Abstract

The invention discloses a system and method for operation management during a large-scale competition, and relates to the field of competition informatization, and the system comprises an event knowledge base module which is used for recording events and solutions of the events related to the informatization operation management of a competition venue; an event reporting module which is used for discovering and reporting an event; a confirmation module which is used for confirming the authenticity of the reported event, and a judgment module which is used for judging whether the current eventis an event stored in the event knowledge base module or an event which can be processed by a technician in a current venue; an event processing module which is used for sending processing informationto reporting personnel for processing and feeding back a processing result; and a technical solution module which is used for solving events which are not stored in an existing database, and distributing the events to technical experts in the corresponding professional fields for event processing by judging the professional category involved in the current event. According to the invention, the event processing efficiency can be improved, and risks caused by limited levels of technicians are reduced.

Description

technical field [0001] The invention relates to the field of event informationization, and in particular to a system and method for operation management of large-scale events. Background technique [0002] The information operation management of traditional large-scale event venues is mainly realized by manual organization. By arranging multiple technical personnel at the venue to observe in real time, they will report the problems after they are found. After the dispatcher analyzes and judges the event, the event handler is determined and implemented Task scheduling and processing. [0003] The traditional management method has the following defects: a. The timeliness of event handling is low, the event processing is not timely and the tracking responsibility is not in place; The limitation of the level of technical ability of technicians, there is a risk that the problem cannot be solved quickly; c. Event scheduling pushes the event message to the designated processing pe...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/10A63B71/02
CPCG06Q10/063G06Q50/10A63B71/02
Inventor 陈晓静胡文丁晏飞
Owner HUBEI POST TELECOMM PLANNING DESIGN
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