Method and system for monitoring service quality according to service level protocol

A technology of service level agreement and service quality, applied in the field of service level agreement guarantee, can solve the problem of SLA performance guarantee and no effective solution is proposed.
CN1859227AInactive Publication Date: 2006-11-08HUAWEI TECH CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
HUAWEI TECH CO LTD
Publication Date
2006-11-08
Estimated Expiration
Not applicable · inactive patent

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Abstract

The present invention discloses method and system to make monitoring to communication service quality according to service level agreement SLA. It contains configuring service quality manager in service provider SP network, configuring performance strategy processor in service transmission network; said service quality manager according to need insured SLA to establish monitoring strategy and issuing to performance strategy processor in service transmission network; performance strategy processor according to said monitoring strategy to make monitoring collection to performance parameter in service transmission network, and reporting said monitoring collected information to service quality manager; service quality manager according to reported performance parameter determining SLA corresponded service quality. The present invention can realize monitoring service transmission network service quality according to SLA in wide area network environment, thereby effectively ensuring SLA.
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Description

technical field

[0001] The invention relates to communication performance monitoring technology of a telecommunication network, in particular to a technology for guaranteeing a Service Level Agreement (SLA, Service Level Agreement) signed between a telecommunication service provider and a telecommunication network operator in the telecommunication network. Background technique

[0002] With the renewal of telecommunication technology and the increasingly fierce competition, one of the surviving strategies of telecommunication operators is to launch diversified products and actively explore customers' consumption potential to maximize "customer benefits".

[0003] Along with the transformation of the telecommunications industry, telecommunications service providers and telecommunications network operators are also gradually separated. Network operators are responsible for the establishment, maintenance and management of network resources, and provide network support and servi...

Claims

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