Apparatus, methods and systems for anonymous communication

Abstract

Anonymous voice communication between a first station and a second station is facilitated by providing an interface that allows input of a transaction specification from at least one of the first and second stations. A reference code associated with the transaction is generated, there being a defined relationship between the reference code and the address of the second station for voice communication. The reference code is supplied to the first station, and a voice communication request and the reference code are received from the first station. The reference code is used to recover said address and a channel for voice communication is opened between said first and second stations. Voice communication can thereby be established between the first and second stations without providing the address of the second station to the first station.

Description

CROSS-REFERENCE TO RELATED APPLICATION[0001]This application claims benefit of Provisional Application No. 60 / 230,021 filed Sep. 5, 2000, the entire disclosure of which is hereby incorporated by reference herein for all purposes.This reissue is related to the following copending reissue applications of U.S. Pat. No. 7,099,304 granted on Aug. 29, 2006; Ser. No. 12 / 199,631 filed on Aug. 27, 2008; Ser. No. 12 / 199,711 filed on Aug. 27, 2008; Ser. No. 12 / 200,014 filed on Aug. 28, 2008; Ser. No. 12 / 200,148 filed on Aug. 28, 2008; Ser. No. 12 / 200,305 filed on Aug. 28, 2008; and Ser. No. 12 / 200,645 filed on Aug. 28, 2008.BACKGROUND OF THE INVENTION[0002]The Internet is a collection of computer networks from which users obtain and share information. The Internet has evolved from the ARPAnet to become the largest computer network in the world. The Internet supports various services. Of these services, the World Wide Web (the “Web”) and email are among the most widely used. Of these, the Web c...

AI Technical Summary

Benefits of technology

[0033]In accordance with a first aspect of the invention there is provided a method of facilitating anonymous voice communication between a first station and a second station, at least the second station having an address for voice communication, the method comprising providing an interface that allows input of a transaction specification from at least one of the first and second stations, generating a reference code associated with the transaction, there being a defined relationship between the reference code and said address, supplying the reference code to at least the first station, receiving a voice communication request from the first station, receiving the reference code from the first station, using the reference code to recover said address, and opening a channel for voice communication between said first and second stations, whereby voice communication can be established between the first and second stations without providing said address to the first station.

[0035]In accordance with a third aspect of the invention there is provided an apparatus for facilitating anonymous voice communication between a first party and a second party, at least the second party having an address for voice communication, including a means for enabling negotiation of a transaction specification, a means for generating a reference code, there being a defined relationship between the reference code and said address, and for supplying the reference code to the first party, a means for receiving a voice communication request from the first party and for receiving the reference code from the first party, a means for using the reference code to recover said address, and a means for opening a voice communication channel between said first party and said address without supplying said address to the first party.

[0036]A preferred embodiment of the invention facilitates anonymous voice communication between parties involved in online transactions.

[0038]A preferred embodiment of the invention allows transacting parties to specify their mutually agreed connection criteria, such as connection time frame, which party should initiate the connection, charging method and duration of the communication. Referring to the example of an expert community, experts are not restricted to their office hours without knowing when, if ever, they will be contacted by the system for servicing a user request. On the other hand, users would be able to have access to all registered experts without having to wait for their office hours because both parties can set up mutually agreed upon appointment time for voice communication.

[0042]In a preferred embodiment of the invention, relating to this example, a reference code is associated with each transaction. The use of a transaction specific reference code makes it possible to manage each voice communication event individually according to connection criteria agreed by transacting parties. Assigning a reference code to each transaction provide more manageable flexibility. For example, user A can request to be connected to B and C separately. Since these two transactions have different reference codes, the system would know how to charge B and C differently for the connection. User C is to be connected with at least twice, once for career coaching and once for fishing tips. With different reference codes, the system is able to distinguish which connection is for career coaching and which is for fishing tips, and therefore, charge C accordingly.

[0043]A service or system supporting integration preferably offers network flexibility. Preferably the service / system is Internet-based, but also compatible with circuit-switched networks. In addition, the service / system preferably is not restricted to circuit-switched networks for establishment of communication links between parties, particularly for voice communication.

Problems solved by technology

It has now been recognized that the services / systems described above do not allow one or more parties to specify the nature of the transaction, e.g. with respect to time or time interval, billing arrangements, and other variables.