Method, system and service platform for reminding incoming call in call

Abstract

The invention provides a method for reminding an incoming call on the phone, a system and a service platform. The method comprises the following steps: obtaining the set user attribute information which includes an incoming call reminding identification, searching the user attribute information of a called user when the called user on the phone receives a new incoming call, and playing the phone number of a calling user for the called user on the phone according to the set incoming call reminding identification. When a new incoming call is received, the invention can help the user on the phone effectively obtain the incoming call message and immediately identify the phone number of the incoming call so as to prevent new incoming call omission.

Description

technical field [0001] The invention belongs to the communication field, and in particular relates to a method, a system and a service platform for reminding an incoming call during a call. Background technique [0002] The process of establishing a call between the calling party and the called party in the prior art is: the calling party picks up the phone and initiates a call to the end office, and the end office is connected to the tandem office, and the tandem office queries the user's service attributes stored in the database (called in the telecommunication network). SHLR), trigger the corresponding service according to the calling and called numbers in the database, and call to the destination. When the user is in the process of talking and receives a new call, the program-controlled exchange with call waiting function will play two "beep" prompts, so that the user will not miss the new call during the call. [0003] This method has the following disadvantages: first...

AI Technical Summary

Problems solved by technology

[0003] This method has the following disadvantages: first, because the user is in the process of talking, the above-mentioned prompt tone may be ignored, especially in a noisy environment, resulting in missed incoming calls; second, even if the user hears However, it will not immediately obtain the phone number of the incoming call, so that the user cannot immediately decide whether to answer it, which may miss the call or have an impact on the existing use process; third, due to the limitation of the program-controlled switchboard capabilities, call waiting The business opening ratio is about 20%, therefore, it is impossible to provide universal services for most users

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