Method, system and service platform for reminding incoming call in call

Abstract

The invention provides a method for reminding an incoming call on the phone, a system and a service platform. The method comprises the following steps: obtaining the set user attribute information which includes an incoming call reminding identification, searching the user attribute information of a called user when the called user on the phone receives a new incoming call, and playing the phone number of a calling user for the called user on the phone according to the set incoming call reminding identification. When a new incoming call is received, the invention can help the user on the phone effectively obtain the incoming call message and immediately identify the phone number of the incoming call so as to prevent new incoming call omission.

Description

Technical field [0001] The invention belongs to the field of communications, and particularly relates to a method, system and service platform for reminding incoming calls during a call. Background technique [0002] In the prior art, the process of establishing a call between the caller and the called party is as follows: the caller picks up the phone and initiates the call to the end office. The end office is connected to the tandem office. The tandem office queries the user’s business attributes stored in the database ( SHLR), trigger the corresponding service according to the calling and called numbers in the database, and call the destination. When the user is in the process of a call and receives a new call, the program-controlled switchboard with call waiting function will play two beep tones so that the user will not miss the new call during the call. [0003] This method has the following shortcomings: First, because the user is in the process of a call, the above prompt ...

AI Technical Summary

Problems solved by technology

[0003] This method has the following disadvantages: first, because the user is in the process of talking, the above-mentioned prompt tone may be ignored, especially in a noisy environment, resulting in missed incoming calls; second, even if the user hears However, it will not immediately obtain the phone number of the incoming call, so that the user cannot immediately decide whether to answer it, which may miss the call or have an impact on the existing use process; third, due to the limitation of the program-controlled switchboard capabilities, call waiting The business opening ratio is about 20%, therefore, it is impossible to provide universal services for most users

Images