Network customer service and pass management system based on doctor on-line interaction

A management system and passport technology, applied in the field of Internet medical interactive platform management, can solve problems such as insufficient system structure, excessive occupation, and inability to manage a large number of users at the same time, so as to improve user experience and ensure system performance.

Inactive Publication Date: 2012-01-04
GUANGZHOU QISHENG INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the existing technologies have various deficiencies in these aspects, such as the inability to quickly and effectively process massive amounts of information, the inability to manage a large number of users at the same time, and the insufficient optimization of the system structure to occupy too many resources, etc.

Method used

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  • Network customer service and pass management system based on doctor on-line interaction
  • Network customer service and pass management system based on doctor on-line interaction
  • Network customer service and pass management system based on doctor on-line interaction

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Embodiment Construction

[0028] The present invention will be further described in detail below with reference to the accompanying drawings and examples, but it should be clear that the embodiments of the present invention are not limited thereto.

[0029] Such as Figure 1 ~ Figure 2 A network customer service and pass management system based on doctor's online interaction shown, including interconnected application logic layer, single sign-on unit, object cache unit, database, background service unit, synchronization service unit, list page and query and search unit.

[0030] Each unit of the system exchanges data through the application domain and WCF to ensure data security.

[0031] Among them, the process of WCF data exchange is: 1. First define the WCF service interface, determine the service type and method provided externally; 2. Implement the interface in the form of WINDOWS service on the server side, provide real services to the client, and use The TCP protocol registers the data exchang...

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PUM

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Abstract

The invention discloses a network customer service and pass management system based on doctor on-line interaction. The system comprises an application logic layer, a single sign-on unit, an object cache unit, a database, a background service unit, a synchronous service unit, a list item and a query and search unit which are mutually connected. The system can more effectively integrate the user resources of a platform, provides more convenient and professional service, can greatly improve the user experience, is favorable for establishing good use public praise, and contributes to wider popularization.

Description

technical field [0001] The invention relates to the technical field of Internet medical interactive platform management, in particular to a network customer service and passport management system based on online doctor interaction. Background technique [0002] The Internet medical interactive platform has gone through two generations. The first generation is a search question-and-answer mode based on pure search; the second generation is an interactive question-and-answer mode based on instant messaging and SNS, supplemented by search. Mainly, while the second generation is mainly human. The existing third-generation interactive question and answer has also become more intelligent with the advancement of demand and technology. By applying more efficient information retrieval and relationship management methods to the existing system, the coverage of interactive platform question and answer has been further improved. and usage efficiency. [0003] Now, in the large-scale i...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F19/00G06F17/30
Inventor 顾晶
Owner GUANGZHOU QISHENG INFORMATION TECH
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