Multi-language integrated calling engine in power self-service payment terminal and application method of calling engine

A self-service payment terminal, multilingual technology, applied in the direction of complete banking system, electronic digital data processing, complete banking system, etc., can solve the problem that the scope of application cannot meet the requirements of minority users who can only understand languages, and the maintenance is not convenient enough , heavy workload and other issues, to achieve the effect of improving the service level of self-service fee payment, convenient maintenance and reasonable structure

Active Publication Date: 2015-04-29
STATE GRID CORP OF CHINA +1
View PDF8 Cites 4 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The present invention provides a multilingual integrated call engine in an electric self-service payment terminal and its usage method, which overcomes the above-mentioned deficiencies in the prior art, and can effectively solve the problem of The upgrade of existing self-service payment terminals requires secondary development, heavy workload, inconvenient maintenance, and low efficiency. There is no voice service process, and the scope of application is relatively limited. It cannot adapt and can only understand the language. However, the use requirements of minority users who cannot recognize text information

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Multi-language integrated calling engine in power self-service payment terminal and application method of calling engine
  • Multi-language integrated calling engine in power self-service payment terminal and application method of calling engine

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0025] Embodiment one: as attached figure 1 As shown, the multilingual integrated call engine in the electric self-service payment terminal includes a language recognition module, an instruction recognition module, a service language logic module, a voice service logic module, a text information service logic module, a business application logic module and a business support database, wherein , the first signal output end of the business support database is electrically connected to the first signal input end of the language identification module; the second signal output end of the business support database is electrically connected to the second signal input end of the language identification module; the second signal input end of the business support database The three signal output ends are electrically connected to the first signal input end of the business application logic module; the first signal output end of the language recognition module is electrically connected to...

Embodiment 2

[0044] Embodiment two: as attached figure 2 As shown, a method for using the multilingual integrated calling engine in the electric self-service payment terminal in the first embodiment above is performed according to the following steps:

[0045] Step 101, language identification: through the language identification module and the business support database, identify the ethnicity of the account user corresponding to the power purchase card, and send the user's ethnicity information to the voice service logic module and the service language logic module;

[0046] Step 102, instruction identification: identify the operation instruction of the corresponding account user through the instruction identification module, and send the operation instruction information to the service language logic module and the business application logic module;

[0047] Step 103, service language selection: through the service language logic module, the user's ethnicity information and operation in...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention relates to the technical field of self-service payment terminals and provides a multi-language integrated calling engine in a power self-service payment terminal and an application method of the calling engine. The multi-language integrated calling engine comprises a language identification module, an instruction identification module, a service language logic module, a voice service logic module, a text message service logic module, a service application logic module and a business support database. The multi-language integrated calling engine is reasonable and compact in structure and convenient to use; the calling engine is capable of identifying the power purchase card of a user, calling the user information and judging the nationality of the user, and then providing the services of a corresponding language; the user is instructed to understand information displayed on a terminal and perform function operations in a double promoting manner of voice and text, and therefore, even a user who cannot identify the text information can operate the terminal; the calling engine is provided with an integrated voice corpus and a text information library, operation instructions are marked, and the services of new languages of the terminal can be realized by adding the voice corpus and the text information library of the new languages.

Description

technical field [0001] The invention relates to the technical field of self-service toll payment terminals, and relates to a multilingual integrated call engine in an electric self-service toll payment terminal and a method for using the same. Background technique [0002] The Xinjiang Uyghur Autonomous Region is an autonomous region with Uyghurs as the main ethnic group. It is a multi-ethnic, multi-lingual, multi-literal, and multi-cultural area. There are currently 47 ethnic groups and 13 traditional ethnic groups. Among the region's more than 21 million population, ethnic minorities account for more than 50%. The ethnic minorities in Xinjiang have used more than 20 scripts and more than 30 languages ​​since ancient times. The current ethnic languages ​​include Uyghur, Kazakh, Kirgiz, Mongolian and Xibe. Among them, Uyghur and the national common language are used in the whole region, and other ethnic languages ​​are used in the ethnic autonomous area and its culture, edu...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG07F19/00
Inventor 龚政邹帅席小刚安金鹏李猷
Owner STATE GRID CORP OF CHINA
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap