Information processing method, electronic equipment and computer storage medium

An information processing method and medium technology, applied in the fields of electronic equipment, computer storage media, and information processing methods, can solve problems such as interrupting conversation flow, and achieve the effect of natural and smooth conversation

Active Publication Date: 2019-11-22
LENOVO (BEIJING) LTD
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in related technologies, intelligent customer service cannot determine whether the user should continue to input through eyes, facial expressions, and body language like face-to-face communication, and often outputs clarification words when the user has not completed the complete input, thereby interrupting session flow

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Information processing method, electronic equipment and computer storage medium
  • Information processing method, electronic equipment and computer storage medium
  • Information processing method, electronic equipment and computer storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0048] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the drawings in the embodiments of the present invention.

[0049] It should be understood that references throughout the specification to "embodiments of the invention" or "the foregoing embodiments" mean that a particular feature, structure, or characteristic related to the embodiments is included in at least one embodiment of the present invention. Therefore, appearances of "in the embodiment of the present invention" or "in the foregoing embodiment" throughout the specification do not necessarily refer to the same embodiment. Furthermore, the particular features, structures or characteristics may be combined in any suitable manner in one or more embodiments. In various embodiments of the present invention, the size of the serial numbers of the above-mentioned processes does not mean the order of execution, and the execution order o...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The embodiment of the invention discloses an information processing method, and the method comprises the steps: receiving first input information, and obtaining a first moment when the first input information is received; analyzing the first input information, and determining a second moment when second input information is received; and if the second input information is not received before the second moment, outputting first feedback information. The embodiment of the invention further discloses electronic equipment and a computer storage medium.

Description

technical field [0001] The present invention relates to the field of electronics and information technology, in particular to an information processing method, electronic equipment and a computer storage medium. Background technique [0002] With the continuous development of electronic technology, the intelligent customer service system for human-computer interaction has been widely used. In the intelligent customer service system, intelligent customer service will first use natural language understanding to analyze user questions for factual questions, obtain corresponding structured analysis results, and then generate responses to user questions based on the structured structure combined with speech templates. However, in related technologies, intelligent customer service cannot determine whether the user should continue to input through eyes, facial expressions, and body language like face-to-face communication, and often outputs clarification words when the user has not...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/27G06F16/332G06Q30/02
CPCG06F16/3329G06Q30/0281
Inventor 杨双涛
Owner LENOVO (BEIJING) LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap