Double-recording video synthesis method of self-service equipment and double-recording system thereof

Abstract

The invention discloses a double-recording video synthesis method of self-service equipment and a double-recording system thereof. The double-recording video synthesis method comprises the steps of: verifying identity validity of a user, if the identity is valid, starting double-recording video recording to obtain a video file; and finally, encrypting the video file and transmitting the encryptedvideo file to the server, wherein collected identity card information is added into a video image in the recording process, a field name mark is generated in the video image, watermark information isadded into video data by adopting a digital watermarking technology, and the watermark information at least comprises face feature encryption information and identity card signature information. According to the double-recording video synthesis method, the client identity card information, client service website information and other information required by auditing of the double-recording systemare automatically captured and added into the video recorded in real time, integrated auditing video information is generated, the background personnel is facilitated to perform one-time auditing, andthe effectiveness of video recording is improved; and meanwhile, the synthesized video is processed by means of encryption and the like, so that the video is not tampered, and the safety performanceis improved.

Description

technical field [0001] The invention belongs to the technical field of self-service terminal video monitoring, and in particular relates to a double-recording video synthesis method and a double-recording system of a self-service device. Background technique [0002] In order to protect the legitimate rights and interests of consumers in the financial industry and regulate the sales of commercial banks and securities investment products, the state requires that when opening or handling new accounts, purchasing investment products, handling deposits and withdrawals, etc., the entire sales process will be recorded and recorded synchronously. (Double recording) to ensure that it is the effective operation of the customer himself, and all risks are known, reduce customer complaints, and maintain a fair and just financial market environment. Customers handle business at the counter, collect video and send it to the bank or securities background for review. The collected informati...

AI Technical Summary

Problems solved by technology

Customers handle business at the counter, collect video and send it to the bank or securities background for review. The collected information mainly includes customer business handling outlets, customer’s valid ID card, customer’s facial features, customer’s voice feature information, and customers’ known risks, etc. When auditing, the background audit administrator not only needs to open the video and audio files, check the video recording time, customer handling outlets and other information, but also needs to open the customer’s ID card information and audit, the audit efficiency is low, and the audit time is too long; in addition, the counter During the video recording, the staff often missed or misread multiple paragraphs of speech, and the customer’s speech skills were not standard when answering questions, which caused the customer to repeat the recording many times, which seriously affected the customer’s business efficiency and user experience.

In addition, the uploaded video file lacks a verification mechanism, which is nothing more than judging whether the video file has been tampered with, whether it is the original file generated by the double recording system, and lacks a corresponding security mechanism

[0003] At the same time, in the process of traditional double-entry business processing, the degree of intelligence is not high, and information is mainly collected manually. Typically, if customers handle business at the counter, customers handle business at the counter, and counter personnel need to manually fill in, collect, and identify The automation of customer identity information, customer known risks, and recording information is low. Therefore, it is necessary to automatically collect user-related information and integrate it into dual-recorded videos, which can effectively improve the automation and convenience of counter personnel collection and background reviewers. Double record business processing time to improve customer business experience

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