Remote airline check-in using a global computer network

A computer network and procedure technology, applied in the field of aircraft industry, can solve problems such as seat overbooking, and achieve the effect of reducing work and stress intensity

Inactive Publication Date: 2003-03-19
NORTHWEST AIRLINES
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

While tickets are available for reservations, seats on flights are often overbooked in anticipation of "waiters"

Method used

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  • Remote airline check-in using a global computer network
  • Remote airline check-in using a global computer network
  • Remote airline check-in using a global computer network

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0040] FIG. 1 is a block diagram illustrating a system 10 for remote flight check-in using a global computer network, such as the World Wide Web 12 . System 10 may be used to implement a method for providing remote check-in for airline passengers. Using the system 10, airline passengers can check-in for their flight from virtually anywhere without the need to contact a check-in agent or an electronic service center located in an airport lounge. In this way, passengers can receive confirmation of seat assignments, if desired, before arriving at an airport departure lounge. Remote check-in could at least reduce the time passengers need to spend in airport lounges before boarding. Plus, for airline staff and passengers, early check-in can make the check-in and boarding process more orderly before the flight.

[0041] As shown in FIG. 1 , system 10 may include a number of passenger devices 14 , 16 , 18 , 20 , and 22 connected to network 12 . In the example of FIG. 1 , passenger...

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PUM

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Abstract

The present invention provides a system and method for airline passenger check-in via a computer network, which supply access to sever of an airline company for passenger via a computer network such as internet. The server, such as network server, can be arranged for accepting a check-in request from an airline passenger via said internet. A seat assignment for the passenger on a designated flight is confirmed in response to the check-in request. Especially, the server of an airline company registers condition of seat assignment in seat booking system data. Passenger may be at a position far away from airport lounge relative with designated flight, or at a position in airport lounge relative with designated flight. However, under the both conditions, passenger can check-in in advance to avoid check-in in airport in traditional way. In this way, arrival time in advance in airport lounge of passenger can be reduced. Furthermore, check-in in advance may facilitate office clerk and passenger to check-in in a regular process.

Description

technical field [0001] This invention relates to the aircraft industry, and more particularly to technology for checking in passengers on departing airlines. Background technique [0002] A ticket reserves a passenger's seat on a flight. While tickets can be used for reservations, seats on flights are often overbooked in anticipation of "waiters". For this reason, seat assignments are usually not confirmed until the passenger has arrived at the airport and "checked in" for the flight. Historically, "checking in" has required the passenger to interact with a check-in or boarding agent. But more recently, airlines have installed automation that allows a passenger to self-check in upon arrival at the airport. Provided by Northwest Airlines in Minneapolis, MN to E-Ticket SM Passenger E-Service Center SM A service is an instance. After check-in, the passenger's reservation is confirmed, the passenger is assigned a seat on the corresponding flight, and is issued a boarding p...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00
CPCG06Q10/02G06Q50/30G07C9/00
Inventor D·C·麦克马洪A·M·伦萨J·K·阿斯特尔福特T·A·德林T·E·米尔
Owner NORTHWEST AIRLINES
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