Strategy optimization based method and device for repairing fault of terminal software

A terminal software and fault repair technology, applied in the field of OMA DM, can solve problems such as increased network burden, operating costs, and unresolved faults, and achieve the effects of improving repair efficiency, optimizing repair strategies, and reducing costs

CN101790156AInactive Publication Date: 2010-07-28BEIJING UNIV OF POSTS & TELECOMM
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
Publication Date
2010-07-28
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention provides strategy optimization based method and device for repairing a fault of terminal software. The method comprises the following steps: step S1, sending a remote repairing request to a terminal by a server after a fault occurs to the terminal software and performing the steps S2 and S3 in sequence if a user fails to accept the request, otherwise, selecting a repairing strategy existing in the server by the server according to the fault information and transmitting to the terminal, and ending the process after repairing the fault according to the repairing strategy by the terminal; step S2, repairing voluntarily by the user, recording the repairing strategy of the user and transmitting the repairing strategy data to the server by the terminal; step S3, establishing a function model by the server, comparing the repairing strategy of the server converted by the repairing strategy of the user with the repairing strategy corresponding to the fault information existing in a database, substituting the latter one with the previous one if the previous one is superior to the latter one so as to update the database, and otherwise, ending the process. The technical scheme of the invention reduces the remote repairing expense of the server and improves the fault repairing efficiency.
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Description

technical field

[0001] The present invention relates to the technical field of OMA DM, in particular to a terminal software fault recovery method and device based on policy optimization. Background technique

[0002] OMA DM (Open Mobile Alliance Device Management, Open Mobile Alliance Device Management), that is, terminal management, is a protocol for managing terminals in a network through a remote server. Through OMA DM, the server can perform various management functions such as firmware update, parameter configuration, and data collection on terminal equipment.

[0003] The patented technologies related to OMADM are as follows:

[0004] Huawei Technologies Co., Ltd.'s patent application No. 200610103914.6 "Maintenance of Capability Management Objects, Capability Management Method, System, and Terminal" discloses a method for maintaining equipment capability management objects in the field of OMA DM technology. To solve the problem that when the capability information o...

Examples

Embodiment 1

[0034] A terminal software failure repair method based on policy optimization proposed by the present invention, its message processing flow chart is as follows figure 1 As shown, the process includes:

[0035] Step 401: the mobile terminal (DM Client) fails;

[0036] Step 402: the mobile terminal sends fault information to the terminal server (DM Server);

[0037] Step 403: DM Server analyzes the fault information;

[0038] Step 404: the DM Server requests to perform remote repair on the terminal. At this time, there are two possibilities: if the user allows it, execute the following steps 405-410; otherwise, the user performs the repair by himself, and at this time triggers the restoration policy collection function, that is, executes the following steps 411-420;

[0039] Step 405: the user agrees to perform remote repair;

[0040] Step 406: the DM Client sends a consent message to the DM Server;

[0041] Step 407: DM Server selects a strategy and formulates a restorati...

Embodiment 2

[0083] A terminal software fault repair device based on policy optimization proposed by the present invention, its structural block diagram is as follows Figure 4 As shown, it includes: an information collection module, which is used to collect fault information and repair strategies from the terminal when the terminal software fails, and the fault information includes at least the fault type;

[0084] The fault information management module is used to maintain the fault information database according to the fault information collected by the information collection module. The maintenance function at least includes deleting, adding, and updating data in the fault information database;

[0085] The policy management module is used to establish a function model according to the repair strategy collected by the information collection module, compare the collected repair strategy with the existing repair strategy in the policy database, if the former is better than the latter, rep...