A data processing method for a set-top box wifi remote control client

Abstract

The invention discloses a data processing method for a set-top box WiFi remote control client, comprising the following steps: (A) an interactive DHCP server is responsible for distributing interactive IP addresses to all high-definition interactive integrated set-top boxes; (B) a Wi‑Fi information collection server is responsible for receiving The heartbeat packet sent by the high-definition interactive integrated set-top box; (C) The network management database server analyzes and processes the data of the Wi-Fi information collection server; (D) Input the MAC address of the broadband terminal on the network management web server page, and the network management web server uses the database query results Send an SNMP query command to the interactive IP of the user's set-top box and return the result of querying the status of the Wi‑Fi device to the server; (E) The network management web server will perform fault analysis and provide detailed information based on the status data of the Wi‑Fi device obtained in real time. cause of failure.

Description

technical field [0001] The invention relates to the field of radio and television, in particular to a data processing method for a set-top box WiFi remote control client. Background technique [0002] With the rapid popularization of high-definition interaction and Internet broadband, radio and television operators have launched a high-definition interactive integrated set-top box, which integrates Wi-Fi equipment, through which users can realize high-definition interaction, broadband Internet access and other services. Since Wi-Fi equipment is an important part of the high-definition interactive integrated set-top box, radio and television operators must undertake the daily operation and maintenance management of the set-top box Wi-Fi. Traditionally, Wi-Fi equipment belongs to the user's home terminal equipment, and radio and television operators lack support Experience in operation and maintenance management of home terminal equipment (Wi-Fi). In this context, traditional...

AI Technical Summary

Problems solved by technology

[0011] 1) At present, the professional network management system of radio and television operation enterprises can only manage broadband terminals and smart cards, but cannot manage high-definition interactive integrated set-top box Wi-Fi equipment

[0012] 2) The traditional broadband fault operation and maintenance method is not efficient in terms of fault handling timeliness, and lacks the means of remote monitoring and fault location

The whole process takes a long time, and the efficiency of fault management cannot be greatly improved.

[0013] 3) Traditional broadband fault operation and maintenance methods lead to unclear broadband fault location

The operation and maintenance personnel contact the user to understand the fault situation according to the fault work order, and contact the user for on-site inspection if a clear and accurate fault location cannot be achieved. Some faults that do not need to be handled on-site are also handled by on-site inspection, resulting in high maintenance costs for radio and television operators.

[0014] 4) Lack of an operation and maintenance support management system related to broadband services, making it difficult to mobilize the initiative and enthusiasm of operation and maintenance personnel

Operation and maintenance personnel have certain psychological barriers to broadband fault handling, worrying that they cannot handle broadband faults independently

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