Fitting room management and occupancy monitoring system

Abstract

A fitting room management and an occupancy monitoring system for retail operations having fitting rooms are provided, wherein the system is capable of notifying staff of fitting room occupancy, the need for cleaning, and / or the need for customer help in real time as well as collecting and tracking data, of fitting room activity according to preset business rules. The system further assists retail operations with reduction of theft incidents, improvement of conversion rates arid employee compliance rates.

Description

technical field [0001] The present invention generally relates to retail store fitting rooms. More specifically, the present invention relates to a monitoring and management system for operators of retail stores with fitting rooms to reduce theft, build sales, and increase employee productivity in their stores. Background technique [0002] When thieves take advantage of the privacy of the fitting room to remove alarm tags and other anti-theft mechanisms and then hide the merchandise when exiting the store (eg, wearing layers of clothing, placing items in handbags, etc.), retailers experience significant merchandise loss. These losses go beyond clothing, as other merchandise is often concealed as it enters the fitting room (often by concealing items under layers of clothing, a technique known as "covering"). After a theft incident, fitting rooms are often littered with peeled tags such as electronic article surveillance (EAS) and denial of service devices, and other debris ...

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