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Method and system for achieving mobile network service fulfillment

A service provisioning and service technology, applied in the field of communications, can solve problems such as reducing the efficiency of mobile network service processing, reducing user experience, and service unavailability, and achieving the effect of reducing duplication of work, the probability of exceptions, and data redundancy.

Active Publication Date: 2017-05-31
DATANG SOFTWARE TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] When the inventor applied the prior technology, it was found that the prior technology had the following disadvantages in the opening process of the mobile network service: the process was complicated, because the fixed network service and the mobile network service could not be distinguished during the service opening process, a common set of processing procedures, As a result, the mobile network business still needs to carry out the same complex business process as the fixed network business in the processing process, which reduces the processing efficiency of the mobile network business and reduces the user experience; the processing process relies too much on the system, and orders or work orders Circulating in various systems, each system will perform some repetitive work after receiving the order or work order. At the same time, the order or work order mainly depends on the interface transmission between the systems. When the interface is abnormal, it will directly cause the service to be unavailable. In addition, each The system will save the processing process of the order or work order, and there is some data redundancy

Method used

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  • Method and system for achieving mobile network service fulfillment
  • Method and system for achieving mobile network service fulfillment
  • Method and system for achieving mobile network service fulfillment

Examples

Experimental program
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Effect test

Embodiment 1

[0055] refer to figure 1 , which shows a flow chart of the steps of a method embodiment for implementing mobile network service activation according to an embodiment of the present invention, which may specifically include the following steps:

[0056] In step 101, the service order information sent by the front-end system is received by the first process through the order interface service.

[0057] The front-end system accepts service order information, and the front-end system includes a CRM system (CustomerRelationship Management, customer relationship management system). After the service order information is accepted by the front-end system, the first process of the IOM or SPS system receives the order interface service by calling the front-end system. Service order information sent in the agreed format.

[0058] For example, the business accepted by CRM is My E-family. After the service order information of My E-home is accepted by the CRM system, the first process of ...

Embodiment 2

[0105] refer to figure 2 , which shows a flow chart of the steps of a method embodiment for implementing mobile network service activation according to an embodiment of the present invention, which may specifically include the following steps:

[0106] In step 201, the service order information sent by the front-end system is received by the first process through the order interface service.

[0107] Step 201 in this embodiment of the present invention is similar in principle to step 101 in Embodiment 1, and will not be described in detail here.

[0108] In step 202, the first process performs initial verification on the service order information.

[0109] Step 202 in this embodiment of the present invention is similar in principle to step 102 in Embodiment 1, and will not be described in detail here.

[0110] Step 203, the first process sends the first message of the service order information that passes the preliminary verification to the order processing queue, and store...

Embodiment 3

[0209] refer to image 3 , which shows a structural block diagram of a system embodiment for implementing mobile network service activation according to an embodiment of the present invention, which may specifically include the following modules:

[0210] In the service order information receiving module 301, the first process receives the service order information sent by the front-end system through the order interface service.

[0211] The service order information initial verification module 302 is configured to perform initial verification on the service order information by the first process.

[0212]The service order information storage module 303 is configured to use the first process to send the first message of the service order information that passes the preliminary verification to the order processing queue, and store the service order information into the memory database.

[0213] The service order information extraction module 304 is configured to extract the f...

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Abstract

Embodiments of the invention provide a method and a system for achieving mobile network service fulfillment and relate to the technical field of communication. The invention receives the service order information sent by the front end system, performs initial verification on the service order information, analyzes and / or decomposes the service order information passed through the initial verification, generates the service order information, and matches the service order information with the mobile network template, according to the matching results, activation work orders are generated, according to the activation work orders, network element work orders are generated, the network element work orders are sent to the network element server to the construction, and finally according to the construction results, acknowledgement of orders is carried out. In the process of mobile network service fulfillment, the IOM or SPS system carry out the service fulfillment process scheduling and activation, no longer through the NAS system, which solves the problems that complexity of the fulfillment process leads to the low processing efficiency, the large interface abnormal probability, and the data redundancy, streamlines the system, reduces duplication of work, improves the processing efficiency, and reduces the abnormal interface probability and the data redundancy.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method and system for realizing the activation of mobile network services. Background technique [0002] With the development and construction of telecom operators, the network scale is expanding day by day, the stock of network resources is becoming more and more abundant, and the competition in telecom services is becoming increasingly fierce. Undoubtedly, improving customer perception has become the most effective means and method to compete for market share. In recent years, operators have done a lot of work to improve customer perception, such as: appointment service, handheld operation and maintenance, broadband barrier-free processing, resource data verification, etc. As one of the most important services, the mobile network service has a higher processing speed. Particularly important. [0003] At present, in the opening process of the mobile network se...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W8/18
CPCH04W8/18
Inventor 张朋涛
Owner DATANG SOFTWARE TECH
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