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A Construction Method of Consumption Portrait of Telecom Users Oriented to Precision Marketing

A technology for precision marketing and construction methods, applied in marketing, data processing applications, instruments, etc., can solve problems such as inability to use packages for precise marketing, failure to understand user package consumption data, and inability to reflect user package consumption conditions, etc., to achieve convenience and precision marketing effect

Active Publication Date: 2020-10-02
广州天源信息科技股份有限公司 +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the current user portrait construction methods for telecom users are generally based on user basic attribute data, online behavior data, etc., and the constructed user portrait reflects the basic characteristics of the user; since there is no user consumption bill data, the constructed user portrait Portraits cannot reflect user package consumption
Therefore, the existing methods for constructing telecom user portraits cannot understand the user's package consumption data, and cannot be used for precise marketing of package push

Method used

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  • A Construction Method of Consumption Portrait of Telecom Users Oriented to Precision Marketing
  • A Construction Method of Consumption Portrait of Telecom Users Oriented to Precision Marketing
  • A Construction Method of Consumption Portrait of Telecom Users Oriented to Precision Marketing

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Embodiment Construction

[0028] The present invention will be further described below in conjunction with the accompanying drawings and embodiments, but the embodiments of the present invention are not limited thereto.

[0029] Such as figure 1 As shown, the user consumption portrait construction method provided by the present invention mainly includes 6 steps.

[0030] Step S1. Data preprocessing is performed on the user bill data to obtain user consumption behavior data. The user consumption behavior data includes the relevant characteristics of the user's consumption amount and duration of online surfing, calls, text messages and other value-added services in a month, customer attribute characteristics, and customer package attribute characteristics.

[0031] The first step in data preprocessing is feature screening, which eliminates features irrelevant to user consumption behavior, such as statistical time, package name, package release date, etc. Next, missing values ​​are processed, because th...

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Abstract

The invention relates to a method for constructing a consumption portrait of a telecommunication user oriented to precision marketing, comprising the following steps: performing data preprocessing on user bill data to obtain user consumption behavior data; using the user bill data and new package charging rules as offline The billing engine inputs, calculates the consumption amount of the user under the new package, uses the consumption amount under the old and new packages to calibrate the class label for the user; trains the random forest model of the new package; screens important features according to the random forest model; for each important feature, calculates the new Split points of non-potential users and potential users of the package; use important features and corresponding split points to construct user portraits of potential users. The invention uses an offline billing engine to calculate the consumption amount of the user under the new package, labels the user, and uses a random forest model to screen important features and construct a user portrait, which is beneficial to the precise marketing of the new package.

Description

technical field [0001] The present invention relates to the fields of data analysis and data mining, and more specifically, to a method for constructing consumption portraits of telecommunications users for precision marketing. Background technique [0002] With the development of the Internet, there are more and more mobile phone applications, and social software emerges in an endless stream, and has become the main way for people to connect. This has had a huge impact on operators' traditional services such as calls and short messages, and operators must open up new development paths. But attracting users is the premise of all new development paths, and operators, as providers of basic communication services, should start with basic communication services to attract and retain users, that is, user package choices. [0003] At present, there are many types of packages offered by operators, and Shanghai Telecom has hundreds of packages. It is difficult for users to choose a...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06K9/62G06Q30/02G06Q50/30
CPCG06Q30/02G06F18/24G06F18/214G06Q50/40
Inventor 余阳朱李设吴晓鹏
Owner 广州天源信息科技股份有限公司