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Internet shopping evaluation method and system

A technology for Internet shopping and evaluating information, applied in speech analysis, commerce, instruments, etc., can solve problems such as question answering can not reflect objective conditions, the number of effective evaluation samples is small, and evaluation information cannot be effectively used, so as to promote positive interaction, The effect of promoting brand image and enhancing brand loyalty

Inactive Publication Date: 2018-06-12
TVM BEIJING TECH
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  • Summary
  • Abstract
  • Description
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AI Technical Summary

Problems solved by technology

However, this method will encounter problems such as users giving up evaluation, disorderly evaluation, and excessive subjectivity, resulting in a small number of effective evaluation samples, question answers that cannot reflect objective conditions, and evaluation information that is one-sided, and cannot effectively play the role of evaluation information.

Method used

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  • Internet shopping evaluation method and system

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Embodiment Construction

[0042] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0043] figure 1 It is a flow chart of the method for evaluating Internet shopping in Embodiment 1 of the present invention. like figure 1 As shown, the process includes the following steps:

[0044] Step 101, the user voice inputs evaluation content.

[0045] Step 102, voice recognition evaluation content.

[0046] After the speech recognition is completed, the evaluation content that has been recognized will be displayed on the evaluation interface;

[0047] The user edits and confirms the identified evaluation content.

[0048] Step 103, identifying the user's emotional index.

[0049] Set up an emotional evaluation system, analyze the voice, and obtain the ...

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Abstract

The invention discloses an Internet shopping evaluation method and system. The method comprises the steps that a user inputs evaluation content through speech; speech recognition is performed on the evaluation content; an emotion index of the user is recognized; grading is performed on shopping; grading is automatically performed according to the emotion index; and shopping evaluation informationis recorded. According to the technical scheme, automatic grading is performed on a shopping behavior through speech, evaluation of shopping by the user is comprehensively understood, objective and true evaluation information is obtained, benign interaction between a merchant and the user is promoted, the market competitiveness of commodities is improved, brand loyalty of the user is improved, establishment of a product brand image is boosted, and the rapid development demand of Internet shopping is met.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a method and system for evaluating Internet shopping. Background technique [0002] The rapid development of the Internet has become an important part of people's lives and an important carrier for the spread and development of human civilization. It has penetrated into all aspects of economic, political, cultural, and social life, and has changed people's communication and thinking methods. Whether it is in the industrial field or in the field of social life, the Internet has brought great changes to people. [0003] As of December 2015, the number of Chinese netizens reached 688 million, and the Internet penetration rate was 50.3%, an increase of 2.4 percentage points from the end of 2014. Internet applications based on instant messaging, search engines, online news and social networking have maintained a steady and rising trend in user scale. The online shopping market ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G10L25/63
CPCG06Q30/0601G10L25/63
Inventor 周云云
Owner TVM BEIJING TECH
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