A method and system for maintaining a connected heartbeat

A technology of heartbeat packet and heartbeat cycle, applied in the field of communication, can solve the problems of consuming server resources, unclear grouping, single means, etc., and achieve the effect of saving power and traffic

Active Publication Date: 2019-01-04
中通天鸿(北京)通信科技股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] The call center has the characteristics of diversified access and outgoing methods, supports various communication methods such as telephone, computer, fax machine, short message collection, WAP, pager, email, etc., and can exchange formats of various communication methods, which can realize Free switching from text to voice, voice to text, EMALL to voice, EMALL to SMS, EMALL to fax, fax to EMALL, voice to EMALL, etc. In order to ensure the smooth flow of the network channel between the terminal and the server, the terminal needs to periodically send heartbeats to the server Packet, the server determines the working status of the gateway device according to the received heartbeat packet. The sending method of the heartbeat packet in the prior art includes two methods of fixed cycle time and real-time dynamic adjustment cycle time, but the above method still has the following disadvantages : (1) Policies need to be generated and distributed on the server side, which consumes server resources; (2) "Heartbeat parameter representation information" is all channel parameters of the channel network environment, such as geographical location, network type and operator, and does not consider collecting users (3) The method of grouping is single, and the grouping is only based on the average value and permutation and combination of each heartbeat parameter representation information, and the grouping is not clear enough

Method used

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  • A method and system for maintaining a connected heartbeat

Examples

Experimental program
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Effect test

Embodiment 2

[0043] Example 2 (Scenario with unlimited traffic)

[0044] Such as Figure 4 As shown, the following steps are also included between step 1 and step S2:

[0045] S5: Determine the network environment where the terminal is located, if the terminal is in a charging network environment, proceed to step S6, and if the terminal is in a non-paying network environment, proceed to step S7;

[0046] For example, the wifi environment is regarded as a non-charging environment, and the 4G / 3G environment is regarded as a charging environment;

[0047] S6: Calculate the available flow value Sy of the terminal, and compare Sy with the flow threshold S2, if Sy≥S2, proceed to step S7, and if Sy

[0048] S7: Determine the available power value Ey of the terminal, and compare Ey with the power threshold E2, if Ey≥E2, send a heartbeat packet every interval Pmin, if E1

Embodiment 3

[0050] Example 3 (scenario with unlimited power)

[0051] Such as Figure 5 As shown, the following steps are also included between step S6 and step S7:

[0052] S8: Determine whether the terminal is in the charging state, if it is in the charging state, send a heartbeat packet every interval Cmin, wherein, C

[0053] The present invention has determined that the terminal is in the non-charging network condition by limiting step S8. When the terminal is in the charging state, that is, the flow is sufficient and the power is also sufficient. At this time, a heartbeat packet is sent every interval Cmin (because both the power and the flow are sufficient. , there is no need to worry about running out of power or traffic, so in this scenario, the interval C is the smallest, and the sending frequency of heartbeat packets is the highest).

Embodiment 4

[0054] Embodiment 4 (charging reminder scene)

[0055] Such as Figure 6 As shown, the following steps are also included between step S6 and step S7:

[0056] S9: Determine whether the terminal is in the charging state. If the terminal is in the charging state, send a heartbeat packet every interval Cmin, where, C

[0057] S10: The server receives the geographical location content sent by the terminal, and judges whether the location is a rechargeable place. If the geographical location is a non-rechargeable place (such as the judgment result is a certain shopping mall), then proceed to step S7. If the geographical location is A rechargeable place (such as a certain office building or residential building) will send a reminder message to the terminal. The content of the reminder m...

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PUM

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Abstract

The invention provides a method and a system for maintaining a connected heartbeat, wherein through the server, the business session queue established with the client is intercepted. When a business conversation that stops sending business packets is intercepted, a collection and upload command is transmitted to a client that establishes the service session. After receiving the collecting and uploading commands, the client collects at least two pieces of heartbeat parameter characterization information at intervals and uploads to a server. After receiving the heartbeat parameter characterization information uploaded by the client, the server obtains a strategy through an intelligent algorithm, traverses the strategy database to obtain a heartbeat cycle instruction corresponding to the strategy, and transmits the strategy instruction to the client end. When there is no such policy in the policy library, the policy is mapped to the heartbeat cycle and stored in the policy library. Afterreceiving the heartbeat cycle instruction, the client transmits a heartbeat packet to the server according to the heartbeat cycle instruction. The method can adjust the frequency of transmitting the heartbeat packets by the terminal according to the power quantity and the flow information of the terminal, thereby saving the power quantity and the flow of the terminal.

Description

technical field [0001] The invention belongs to the technical field of communication, and in particular relates to a heartbeat method and system for maintaining connection. Background technique [0002] The call center has the characteristics of diversified access and outgoing methods, supports various communication methods such as telephone, computer, fax machine, short message collection, WAP, pager, email, etc., and can exchange formats of various communication methods, which can realize Free switching from text to voice, voice to text, EMALL to voice, EMALL to SMS, EMALL to fax, fax to EMALL, voice to EMALL, etc. In order to ensure the smooth flow of the network channel between the terminal and the server, the terminal needs to periodically send heartbeats to the server Packet, the server determines the working status of the gateway device according to the received heartbeat packet. The sending method of the heartbeat packet in the prior art includes two methods of fixed...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04W52/02
CPCH04L43/08H04L43/0876H04L43/10H04W52/0261Y02D30/70
Inventor 韩冰
Owner 中通天鸿(北京)通信科技股份有限公司
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