Intelligent outbound voice robot system and outbound method
A voice robot and intelligent technology, which is applied in the field of outbound robots, can solve the problems of limited outbound calls, achieve the effect of improving business access capabilities, reducing time-consuming, and increasing screening time
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[0045] The technical solutions of the present invention will be clearly and completely described below in conjunction with the accompanying drawings. Obviously, the described embodiments are part of the embodiments of the present invention, rather than all of them.
[0046] figure 1 An embodiment of an intelligent outbound voice robot system of the present invention is shown, which includes a softswitch platform and an outbound system connected to the softswitch platform. The softswitch platform includes a media server FreeSwitch1, and The media server FreeSwitch 1 is connected to the registration server OpenSIPS 2 through the SIP protocol, and the AI connector 3 and the TTS module 4 respectively connected to the media server FreeSwitch 1 through the MRCP protocol, and the media server FreeSwitch 1 in turn The IVR engine module 5 and the VXML process module 6; the AI connector 3 communicates with the NLP module 7 through the http protocol, and the AI connector 3 connects wit...
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