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Man-machine conversation method, device and equipment and storage medium

A human-computer dialogue and object technology, applied in the computer field, can solve problems such as reducing user dialogue experience, user reluctance, and reducing the success rate of human-computer dialogue.

Active Publication Date: 2021-08-06
ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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  • Abstract
  • Description
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AI Technical Summary

Problems solved by technology

Human-machine dialogue is usually realized by a special dialogue robot. However, when the robot talks to the user, it usually sends fixed voice content to the user based on a predetermined template, which is easily recognized by the user as a robot rather than a real person, causing users to be confused. Willing to cooperate to complete the dialogue, reduce the success rate of man-machine dialogue, and reduce the user's dialogue experience

Method used

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  • Man-machine conversation method, device and equipment and storage medium
  • Man-machine conversation method, device and equipment and storage medium
  • Man-machine conversation method, device and equipment and storage medium

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Embodiment Construction

[0015] In order to enable those skilled in the art to better understand the technical solutions in one or more embodiments of this specification, the following will describe the technical solutions in one or more embodiments of this specification in conjunction with the drawings in one or more embodiments of this specification The technical solution is clearly and completely described, and obviously, the described embodiments are only a part of the embodiments in this specification, rather than all the embodiments. Based on one or more embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this document.

[0016] figure 1 A schematic diagram of a scene of a man-machine dialogue provided for an embodiment of this specification, such as figure 1 As shown, this scenario includes user terminals and human-machine dialogue servers. User terminals include but are ...

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Abstract

The embodiment of the invention provides a man-machine conversation method, device and equipment and a storage medium, and the method comprises the steps: obtaining the conversation data of a user in a man-machine conversation process and the scene data of the man-machine conversation, marking a to-be-asked object in the conversation data of the user according to a pre-trained to-be-asked object marking model, and generating reply data of the session data according to the to-be-asked object and the scene data of the man-machine conversation, and pushing the reply data to the user to perform the man-machine conversation.

Description

technical field [0001] This document relates to the field of computer technology, in particular to a man-machine dialogue method, device, equipment and storage medium. Background technique [0002] In many scenarios, man-machine dialogue is required. For example, after the user makes a purchase, obtain the user's shopping-related information through man-machine dialogue, and determine whether the user is at risk of being cheated by the seller. For example, when the user purchases financial products At present, users are reminded through man-machine dialogue that there are certain risks in purchasing wealth management products, and they need to be cautious in purchasing. Human-machine dialogue is usually realized by a special dialogue robot. However, when the robot talks to the user, it usually sends fixed voice content to the user based on a predetermined template, which is easily recognized by the user as a robot rather than a real person, causing users to be confused. Wil...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/33
CPCG06F16/3329G06F16/3343G06F16/3344G06F16/3346G06F16/3347
Inventor 应缜哲王维强王昊天
Owner ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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