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Data processing method and device for man-machine interaction conversation, medium and electronic equipment

A technology of human-computer interaction and data processing, which is applied in the field of artificial intelligence, can solve problems such as the inability to objectively and truly evaluate the quality of human-computer interaction dialogue, and achieve the effect of promoting industry development and enhancing user experience

Pending Publication Date: 2021-12-07
TENCENT TECH (SHENZHEN) CO LTD
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  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At least to a certain extent, it overcomes technical problems such as the inability to objectively and truly evaluate the quality of human-computer interaction dialogue in related technologies

Method used

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  • Data processing method and device for man-machine interaction conversation, medium and electronic equipment
  • Data processing method and device for man-machine interaction conversation, medium and electronic equipment
  • Data processing method and device for man-machine interaction conversation, medium and electronic equipment

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Embodiment Construction

[0045] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this application will be thorough and complete, and will fully convey the concepts of example embodiments to those skilled in the art.

[0046] Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of the embodiments of the application. However, those skilled in the art will appreciate that the technical solutions of the present application may be practiced without one or more of the specific details, or other methods, components, devices, steps, etc. may be employed. In other instances, well-known methods,...

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Abstract

The invention belongs to the technical field of man-machine interaction dialogues of artificial intelligence, and particularly discloses a data processing method and device for man-machine interaction dialogues, readable medium and electronic equipment. The method comprises the steps that: a to-be-replied query text and historical dialogue data are obtained, and then predicted text semantic features and real text semantic features are extracted; and dialogue quality evaluation information of the man-machine interaction dialogue is generated according to the predicted text semantic features and the real text semantic features. The dialogue quality evaluation information of the man-machine interaction dialogue generated by the method is combined with a specific context, the dialogue condition of the man-machine interaction can be reflected more objectively, the evaluation is practical, the user experience in the man-machine interaction dialogue is enhanced, a technician can optimize and improve the man-machine interaction dialogue more conveniently, and the industrial development of man-machine interaction is effectively promoted.

Description

technical field [0001] The present application belongs to the technical field of artificial intelligence, and specifically relates to a data processing method for a human-computer interactive dialogue, a data processing device for a human-computer interactive dialogue, a computer-readable medium, and an electronic device. Background technique [0002] Human-computer interactive dialogue is a multi-round chat between the user and the artificial intelligence device. The chat content is not limited to any specified task, so there is no standard answer. The embodiment of high dialogue ability. [0003] However, the development of chatbots is still in the exploratory period. It is still unclear whether chatbots can provide users with a good chatting experience. More directly, there is still a lack of an evaluation that can evaluate the quality of human-computer interaction dialogues Method to automatically evaluate the quality of human-computer interaction dialogue. [0004] It...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/33G06F40/30G06N3/04G06N3/08G06N20/00
CPCG06F16/3329G06F16/3344G06F40/30G06N3/08G06N20/00G06N3/045
Inventor 李泽康张金超费政聪
Owner TENCENT TECH (SHENZHEN) CO LTD
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