Method of, apparatus and graphical user interface for automatic diagnostics

a technology of automatic diagnostics and graphical user interfaces, applied in the field of electronic device diagnostics, can solve the problems of high volume of such returns, difficult to follow flow charts, and insufficient detail in the terms of the number of test items available,
US20070245175A1Inactive Publication Date: 2007-10-18SONY CORP & SONY ELECTRONICS +1
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Patent Information

Authority / Receiving Office
US · United States
Patent Type
Applications(United States)
Current Assignee / Owner
SONY CORP & SONY ELECTRONICS
Publication Date
2007-10-18
Estimated Expiration
Not applicable · inactive patent

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Abstract

The present invention includes a method, apparatus and graphical user interface (GUI) that allows a simple, precise, thorough, automatic and interactive diagnostic system for electronic devices. The present invention fully automates every test item, as a memory device including the diagnostic test items is inserted into the electronic device and is configured to automatically begin the diagnostic method. The present invention allows for interactive diagnostic analysis and a user is able to automatically repair many of the defects detected by the diagnostic method.
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Description

RELATED APPLICATIONS

[0001] This patent application claims priority under 35 U.S.C. § 119(e) of the co-pending U.S. provisional application Ser. No. 60 / 451,234 filed on Feb. 28, 2003 and entitled “CLIE DOCTOR.” The provisional application Ser. No. 60 / 451,234 filed on Feb. 28, 2003 and entitled “CLIE DOCTOR,” is also hereby incorporated by reference. FIELD OF THE INVENTION

[0002] The present invention relates to the field of electronics diagnostics. More particularly, the present invention relates to the field of hardware and software diagnostics of electronic devices such as personal digital assistants.BACKGROUND OF THE INVENTION

[0003] The proliferation of electronic devices, specifically handheld electronic devices, places a new importance on thorough, precise and accurate diagnostic systems to detect hardware and software problems. Oftentimes, electronic devices that are believed to have defects are returned by retailers to manufacturer service centers at the manufacturer's expen...

Claims

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