A fault analyzing method and device for communication equipment

A fault analysis method and technology of communication equipment, which are applied in the field of fault analysis methods and devices of communication equipment, can solve problems such as ineffective sharing, and achieve the effects of improving efficiency, speeding up, and realizing sharing
CN101060436AInactive Publication Date: 2007-10-24NEW H3C TECH CO LTD
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Patent Information

Authority / Receiving Office
CN ยท China
Patent Type
Applications(China)
Current Assignee / Owner
NEW H3C TECH CO LTD
Publication Date
2007-10-24
Estimated Expiration
Not applicable ยท inactive patent

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Abstract

The disclosed fault analysis method for communication device comprises: pre-setting and storing the fault match rule; when the device fails, obtaining fault message; using the match rule matching current message to determine the fault reason and / or solution scheme. This invention improves fault analysis efficiency, and quickens the process speed.
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Description

technical field

[0001] The invention relates to fault processing technology, in particular to a fault analysis method and device for communication equipment. Background technique

[0002] Every piece of equipment has the possibility of failure. When the equipment fails, the current common practice is: the user service engineer collects the failure information, and then sends the collected failure information to the maintenance engineer. The maintenance engineer uses his own experience And record documents about the failure, and determine the cause of the failure through its own analysis.

[0003] It can be seen that the technical solution for determining the cause of the failure in the prior art mainly relies on the experience of the maintenance engineer to analyze the failure to determine the cause of the failure. Since this technical solution for fault analysis mainly relies on the work experience of the maintenance service engineer, the cause of the fault needs to be ana...

Claims

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