A fault analyzing method and device for communication equipment

A fault analysis method and technology of communication equipment, which are applied in the field of fault analysis methods and devices of communication equipment, can solve problems such as ineffective sharing, and achieve the effects of improving efficiency, speeding up, and realizing sharing

Inactive Publication Date: 2007-10-24
NEW H3C TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

Therefore, the experience of each maintenance service engineer in analyzing faults and the experience of R&D personnel in analyzing faults cannot be effectively shared in the process of analyzing the cause of the fault in order to quickly determine the fault

Method used

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  • A fault analyzing method and device for communication equipment
  • A fault analyzing method and device for communication equipment
  • A fault analyzing method and device for communication equipment

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Embodiment Construction

[0051] In communication equipment, in order to allow the equipment administrator to analyze the operation of the equipment, so as to grasp the operation of the equipment and adjust the equipment, the log of each operating unit is usually recorded in the equipment. The log records the operation status of the corresponding operation unit, specifically including: the operation performed, the operation object corresponding to the operation, and the time when the operation was performed. When the operating unit breaks down and performs an operation incorrectly, the device will also record the reason for the operation being performed incorrectly by the device and the time of occurrence.

[0052]For example, consider a disk failure in a communication device. When the fault symptom is: the disk is damaged and the disk cannot be accessed, and "MediumError" is recorded in the log file named RAID_log, it means that the current disk is damaged.

[0053] Therefore, the technical solution ...

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Abstract

The disclosed fault analysis method for communication device comprises: pre-setting and storing the fault match rule; when the device fails, obtaining fault message; using the match rule matching current message to determine the fault reason and/or solution scheme. This invention improves fault analysis efficiency, and quickens the process speed.

Description

technical field [0001] The invention relates to fault processing technology, in particular to a fault analysis method and device for communication equipment. Background technique [0002] Every piece of equipment has the possibility of failure. When the equipment fails, the current common practice is: the user service engineer collects the failure information, and then sends the collected failure information to the maintenance engineer. The maintenance engineer uses his own experience And record documents about the failure, and determine the cause of the failure through its own analysis. [0003] It can be seen that the technical solution for determining the cause of the failure in the prior art mainly relies on the experience of the maintenance engineer to analyze the failure to determine the cause of the failure. Since this technical solution for fault analysis mainly relies on the work experience of the maintenance service engineer, the cause of the fault needs to be ana...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24G06F17/30
Inventor 蔡斌
Owner NEW H3C TECH CO LTD
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