Customer touch display screen, POS terminal and POS system

A touch display and touch display technology, applied in point-of-sale network systems, instruments, electrical digital data processing, etc., can solve problems such as the inability of customers and merchants to interact, achieve rich shopping experience, and solve the effect of low customer shopping experience

Active Publication Date: 2016-06-15
HISENSE INTELLIGENT COMML SYST CO LTD
5 Cites 3 Cited by

AI-Extracted Technical Summary

Problems solved by technology

[0005] The embodiment of the present application solves the technical problem that the customer and the merchant cannot interact during the ...
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Method used

In order to make the placement position of the customer's touch display screen unrestricted, so that the customer can change the position of the customer's touch display screen according to its own viewing angle and position, as shown in Figure 1, the POS terminal includes the first WIFI module 12, and the customer The touch screen includes a second WIFI module 22; the POS terminal and the customer's touch screen realize wireless communication through the wireless connection between the first WIFI module and the second WIFI module based on the communication protocol 3. This can improve the customer's shopping performance and improve the quality of the product.
The customer's touch display screen that the embodiment of the present invention proposes, in existing POS system, increases the customer's touch display screen facing the client, and configures processor and communication module in the c...
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Abstract

The invention provides a customer touch display screen, a POS terminal and a POS system, which solve the technical problem of a POS system in the prior art that a customer cannot interact with a store during payment of shopping. The POS system includes a customer touch display screen and a POS terminal. The customer touch display screen comprises a second processor, and the POS terminal comprises a first processor. The second processor receives a touch event which happens on and is sent by the customer touch display screen, determines the type of the touch event, and sends a touch event request to the first processor on the basis of the type of the touch event. The first processor receives the touch event request sent by the second processor, on the basis of the touch event request, calls database resources to process the touch event request and generates a corresponding event, and sends the event to the second processor. The second processor receives the event sent by the first processor and controls the customer touch display screen to display the event. With the system, a customer can participate in shopping payment through the customer touch display screen according to needs, so that the shopping experience is improved.

Application Domain

Cash registersPoint-of-sale network systems +1

Technology Topic

Event typeHuman–computer interaction +1

Image

  • Customer touch display screen, POS terminal and POS system

Examples

  • Experimental program(1)

Example Embodiment

[0012] The embodiments of the present application solve the technical problem existing in the existing POS system that the customer and the merchant cannot interact during the shopping settlement process by providing a customer touch screen, a POS terminal and a POS system.
[0013] In order to better understand the above technical solutions, the above technical solutions will be described in detail below with reference to the accompanying drawings and specific embodiments.
[0014] The customer touch display screen proposed by the embodiment of the present invention adds a customer-oriented touch screen display to the existing POS system, and configures a processor and a communication module in the customer touch display screen, so that the customer touch display screen has the display function in addition to the display function. In addition, it can accept and process touch commands initiated by customers, and can communicate with the POS terminal to send the touch commands to the POS terminal, so that the POS terminal can respond accordingly according to the touch commands and send them to the touch screen of the customer. The display on the display screen enables customers to participate in shopping, and solves the technical problem that customers and merchants cannot interact during the shopping settlement process existing in the existing POS system.
[0015] Given the above, as figure 1 As shown, the embodiment of the present invention provides a customer touch display screen 2 and a POS terminal 1 ; the customer touch screen screen includes a second processor 21 ; the POS terminal includes a first processor 11 .
[0016] For the customer touching the display screen 2, the second processor 21 of the second processor 21 receives the touch event from the customer touching the display screen; judges the type of the touch event, and sends a touch event request to the POS terminal 1 based on the touch event type, so that the POS terminal 1 is based on the touch event type. Event requests generate corresponding events.
[0017] For the POS terminal 1, its first processor 11 receives a touch event request sent from the touch screen of the customer, calls database resources based on the touch event request to process the touch event request and generates a corresponding event, and sends the event to the touch screen of the customer The second processor 21 of 2; after receiving the event returned by the POS terminal 1, the second processor 21 controls the event to be displayed on the touch screen 1 of the customer.
[0018] The customer touch screen 2 is also used to receive the push information sent by the POS terminal from the POS terminal 1, and the second processor 21 controls the push information to be displayed on the customer touch screen 2; the push information includes the information actively pushed by the POS system, and also includes Information requested by customers; information actively pushed includes but not limited to advertisements, promotions, discounts and other information, and information requested by customers includes but is not limited to shopping information related to customer shopping, information about products specified by customers, and information specified by customers. other content, etc. Correspondingly, the POS terminal needs to send the above push information to the second processor that touches the display screen of the customer.
[0019] This push can happen before the customer initiates the touch event or after the customer initiates the touch event. Before the touch event is initiated by the customer, the customer can initiate a corresponding touch event on the touch screen of the customer according to the push information, such as confirming participation in promotional activities, or confirming the purchase of promotional products, etc.; after the second processor receives these touch events , send the touch request to the first processor of the POS terminal, and the first processor calls the corresponding event according to the touch request, such as pushing the settlement information after confirming the purchase of the promotional product to the customer, or pushing the preferential combination plan to the customer for the customer to choose and so on, and send the corresponding event to the second processor, and the second processor controls the display on the touch screen of the customer for the customer to perform the next operation. The situation that occurs after the customer initiates the touch event is usually that the customer initiates a touch request on the touch screen of the customer, such as a request to query the commodity information of the specified commodity, and the touch request is received by the second processor and sent to the first processing of the POS terminal. The first processor calls the database resource to push the client request event to the second processor, and the second processor controls and displays the event on the client touch screen for the client to query.
[0020] Preferably, the POS terminal is further equipped with a merchant touch display screen 5, and the merchant can obtain transaction information through the display on the merchant touch screen, and initiate touch events in cooperation with the customer from the merchant touch screen. For example, during the settlement process of the merchant, the merchant can touch the display screen to display settlement information, and after the customer touches the display screen to initiate a touch event request, the first processor not only calls the corresponding event to the second processor according to the sent touch event request In addition to sending by the processor, the corresponding touch event request can also be controlled to be displayed on the touch screen of the merchant, so that the merchant can initiate a touch event on the touch screen of the merchant to respond to this touch event request, for example, after a customer initiates a request for a preferential activity , the merchant can choose to confirm the customer's request or correct and modify the customer's request through the merchant's touch screen, and then, after receiving the touch confirmation from the merchant's touch screen, the first processor calls the database resource to process the touch event request and generate corresponding event.
[0021] The communication between the customer touch screen and the POS terminal can be realized through wired connection or wireless communication. The advantage of wireless communication is that when the customer touch screen is connected to the POS terminal through a connecting line, the customer touch screen The limited placement of the screen makes the already limited settlement area more cluttered. When communication is implemented wirelessly, the customer can change the position of the customer's touch screen according to their own viewing angle and position. There is no limitation of the connection line, which can improve the The shopping performance has also improved the quality of the products.
[0022] A specific embodiment is to configure the second WIFI module 22 on the customer touch screen, and configure the first WIFI module 12 on the POS terminal, so that the customer touch screen and the POS terminal communicate with each other through the second WIFI module based on the communication protocol 3. The wireless connection of the first WIFI module realizes communication.
[0023] In order to more optimally realize the random placement of the customer's touch screen, the battery 4 can be used to power the customer's touch screen, eliminating the power cord and eliminating the limitation of the power cord on the placement area.
[0024] Based on the customer touch screen and POS terminal proposed above, an embodiment of the present invention proposes a POS system, such as figure 1 As shown, the POS system includes a POS terminal 1 and a customer touch screen 2; the POS terminal includes a first processor 11, and the customer touch screen includes a second processor 21.
[0025]The second processor receives a touch event from the customer touching the display screen, determines the type of the touch event, and sends a touch event request to the first processor based on the type of the touch event; the first processor receives the touch event request sent by the second processor, Based on the touch event request, the database resource is called to process the touch event request and generate the corresponding event, and the event is sent to the second processor; the second processor receives the event sent by the first processor, and controls the display on the touch screen of the customer event.
[0026] The first processor is further configured to send push information to the second processor, so that the second processor controls the display of the push information on the touch screen of the customer.
[0027] The touch event initiated by the customer when the customer touches the display screen can be a request such as a query initiated by the customer, or it can be a push information for the merchant, such as advertising, publicity, promotion and other activity information, and touch operations such as confirmation or rejection initiated.
[0028] The customer touch screen is a touch screen for shopping customers. For merchants, the POS terminal is also equipped with a merchant touch screen 5. The merchant touch screen is used to display merchant information, settlement information, etc. to the merchant, and can also communicate with customers. Interaction is established between touch screens, and operations such as confirmation or modification of touch requests initiated by customers are made. The touch event of the merchant touching the display screen is received and processed by the first processor of the POS terminal.
[0029] The specific working process of the customer touch screen and the POS terminal has been described in detail in the above customer touch screen and POS terminal, and will not be repeated here.
[0030] In order to make the placement position of the customer touch screen not limited, the customer can change the position of the customer touch screen according to their own viewing angle and position, such as figure 1 As shown, the POS terminal includes a first WIFI module 12, and the customer touch screen includes a second WIFI module 22; the POS terminal and the customer touch screen are realized by wireless connection between the first WIFI module and the second WIFI module based on the communication protocol 3 Wireless communication. This can improve the shopping performance of customers and improve the quality of products.
[0031] The customer touch screen, POS terminal and POS system proposed by the above embodiments of the present invention, the customer touch screen is introduced into the POS system, and the customer can initiate a touch event by touching the customer touch screen when making a shopping settlement, such as requesting to query shopping list, or respond to push promotions and promotions, etc., the customer touch screen itself has a second processor, after receiving the touch event initiated by the customer, the second processor summarizes the touch events and converts them into corresponding The request instruction is sent to the first processor of the POS terminal. After receiving the request instruction, the POS terminal calls the database resources to complete the request processing according to the request instruction, and initiates corresponding events, such as calling out the shopping list or calling out the customer. Confirmed offers and promotion events, etc., and send the event to the second processor of the customer's touch screen. After receiving the event, the second processor displays the event on the customer's touch screen, so that the customer can It is required to participate in the shopping settlement through the touch screen of the customer, realizing the interaction between the customer and the merchant during the settlement process, making the POS system provide customers with a richer shopping experience, and solving the existing POS system in the shopping settlement process. Technical issues where customers and merchants cannot interact.
[0032] It should be pointed out that the above description is not intended to limit the present invention, and the present invention is not limited to the above examples. Changes, modifications, additions or substitutions made by those of ordinary skill in the art within the scope of the present invention, It should also belong to the protection scope of the present invention.

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